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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BOUNTE is an innovative cloud-based solution that offers a quick, efficient, and dependable way to reunite individuals with their lost belongings. Our intelligent mobile application employs advanced AI image recognition to accurately identify and catalog items, while a built-in shipping assistant streamlines the return process and labeling. Utilizing the BOUNTE app is incredibly fast, taking only a few seconds! When a customer misplaces their property, they are typically eager to retrieve it, and lengthy hold times can create a negative experience. The same applies if an item is recovered but lacks a straightforward return option. With BOUNTE, users are promptly notified when their belongings are secured, and immediate shipping can be arranged. In the absence of a user-friendly database, staff members struggle to quickly ascertain if an item has been found and where it is located. BOUNTE simplifies this process, allowing employees to rapidly access information on whether an item has been recovered and its storage location. Relying on a manual system forces employees to communicate through calls or notes while attempting to locate lost items, leading to further delays as they sift through a chaotic storeroom filled with unorganized property. By adopting BOUNTE, organizations can enhance efficiency and improve customer satisfaction, ultimately creating a streamlined experience for all involved.

Description

Homebound is an online platform designed to manage lost property for various types of accommodations, including hotels, motels, bed-and-breakfasts, and guesthouses. This system provides housekeeping and front-desk personnel with a collaborative searchable database for documenting found items, including details such as photographs, locations where items were discovered and stored, guest claims, and custody records. Staff members can easily input items using a mobile-friendly interface, which offers optional AI-assisted tagging; additionally, AI technology suggests potential matches between guests' lost item reports and the logged found items for staff verification. Homebound facilitates notifications to guests and provides links for claims, allowing options for in-person collection or shipping at the guest's expense. Guests can conveniently input their delivery address, select a courier service, and make payments online; Homebound then manages courier pickups and provides tracking information. Individual properties can access this log without incurring any subscription fees, setup charges, or contractual obligations, while hotel groups have the opportunity to request tailored white-label solutions and integrations for their workflows. This flexibility ensures that both single establishments and larger chains can efficiently handle lost property situations while enhancing guest satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Microsoft Outlook No 
Microsoft Teams No 
OPERA Cloud PMS No 
Stripe No 

Integrations

Microsoft Outlook Yes 
Microsoft Teams Yes 
OPERA Cloud PMS Yes 
Stripe Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0
Single-property lost-property logging is free, with no subscription, setup fee or contract. Guests pay the return-delivery charge if shipping is requested. Hotel-group white-label arrangements and custom integrations are scoped separately.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BOUNTE

Founded

2010

Country

United States

Website

bounte.net

Vendor Details

Company Name

Homebound

Founded

2026

Country

Australia

Website

usehomebound.com.au/for-hotels

Product Features

Lost and Found

Access Control No 
Automatic Matching No 
Category Management No 
Claims Management No 
Cross-Database Search No 
Document Management No 
Historical Reporting No 
Image Recognition No 
Inventory Management No 
Self Service Portal No 
Shipping Management No 
Unclaimed Items Management No 

Product Features

Lost and Found

Access Control No 
Automatic Matching No 
Category Management No 
Claims Management No 
Cross-Database Search No 
Document Management No 
Historical Reporting No 
Image Recognition No 
Inventory Management No 
Self Service Portal No 
Shipping Management No 
Unclaimed Items Management No 

Alternatives

Alternatives

No Alternatives
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