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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BOOX: FAQ Popup is an application for Shopify that presents frequently asked questions on product pages, aiding customers in their purchasing decisions by providing immediate answers. It employs artificial intelligence to generate relevant questions and answers derived from product details and store policies, allowing store owners to modify them as needed. Merchants can select various triggers for the popup and personalize its look, including aspects like colors, fonts, and icons; a more compact version activates only when the shopper clicks on it. The app also tracks and reports on the interaction of answers and sales linked to each product, giving merchants insight into which responses drive purchases and which inquiries are still left unanswered. Designed specifically for Shopify retailers, BOOX enables the addition of product-specific responses without requiring any coding skills. A complimentary plan is offered, while a premium subscription unlocks the ability to include an unlimited number of answers. This flexibility makes it an excellent tool for enhancing customer engagement and satisfaction on e-commerce platforms.

Description

MOON Chat serves as an AI-driven chatbot and customer messaging solution tailored for e-commerce websites and online businesses. By utilizing a store's inventory, web pages, and policies, it effectively addresses customer inquiries while showcasing product cards complete with images, pricing, and links, ensuring that product availability is verified prior to recommendations. Additionally, it can access order and shipment details for authenticated users, gather contact information for future communications, and manage interactions through a website widget, WhatsApp, Facebook Messenger, and Instagram. When necessary, store personnel have the option to engage in social media discussions directly. MOON Chat seamlessly integrates with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and is compatible with Google Merchant product feeds, making it easy to implement on WordPress and other sites as well. This service is available via a cloud subscription model with various monthly plans and a trial period, while the Shopify application also includes a complimentary option. Furthermore, the versatility of MOON Chat allows businesses to enhance their customer support capabilities and drive engagement more effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Facebook Messenger No 
Gomag No 
Google Merchant Center No 
Instagram No 
PrestaShop No 
Telegram No 
WhatsApp No 
WooCommerce No 
WordPress No 

Integrations

Shopify Yes 
Facebook Messenger Yes 
Gomag Yes 
Google Merchant Center Yes 
Instagram Yes 
PrestaShop Yes 
Telegram Yes 
WhatsApp Yes 
WooCommerce Yes 
WordPress Yes 

Pricing Details

$10/month
The free plan includes up to 50 answers per month. The paid plan costs $10/month and includes unlimited answers. A 14-day free trial is available.
Free Trial Yes 
Free Version Yes 

Pricing Details

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Boox

Founded

2026

Country

Israel

Website

tryboox.app/en/

Vendor Details

Company Name

THE MOON Agency

Founded

2019

Country

Romania

Website

moonchat.ro/en/

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