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Description
BMC Helix is an AI-enhanced, cloud-based service and operations management platform aimed at providing businesses with comprehensive visibility, automation, and proactive oversight of their IT services, infrastructure, and operational workflows. Central to BMC Helix is the integration of IT service management (ITSM), operations management (ITOM/AIOps), asset and configuration management, service catalog and ticketing systems, knowledge management, self-service portals, and AI-driven automation agents, allowing companies to handle incident, problem, change, asset, and service desk processes within a unified framework. With its built-in generative and "agentic" AI technology (BMC HelixGPT), the platform streamlines repetitive tasks, uncovers valuable insights, categorizes recurring incidents for effective problem management, and suggests or initiates remediation actions to minimize manual effort and speed up resolution times. By leveraging such advanced tools, BMC Helix empowers organizations to enhance their operational efficiency and improve service quality significantly. This comprehensive approach not only simplifies IT management but also fosters a more responsive and adaptable business environment.
Description
Introducing Yordas Helix, the advanced product risk and regulatory intelligence management system designed to empower you in navigating market access and transformation while enhancing visibility throughout your global supply chains. Helix embodies our core values by integrating our extensive scientific expertise and industry insights with a spirit of collaboration, ultimately providing a pioneering solution to tackle your regulatory hurdles. Our goal is to equip you with an intuitive platform tailored to meet your unique business requirements. More than just a name, Helix signifies our commitment to fostering innovation through data. It combines our expert consulting services with a dynamic digital tool, offering you exceptional insights into ongoing chemical compliance and risk management. By merging your product data with our vast regulatory knowledge and compliance information, Helix enables you to assess how changes can affect your products and overall business operations, ensuring you remain ahead in a constantly evolving regulatory landscape. This comprehensive approach not only simplifies your compliance journey but also enhances your strategic decision-making capabilities.
API Access
Has API
API Access
Has API
Integrations
Jitterbit
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BMC Helix
Founded
2025
Country
United States
Website
www.helixops.ai/it-solutions/bmc-helix.html
Vendor Details
Company Name
Yordas Group
Founded
2007
Country
United Kingdom
Website
www.yordasgroup.com/yordas-helix
Product Features
CMDB
Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Product Features
Chemical
Certificates of Analysis
Chemical Process Simulation
Computer-Assisted Structure Elucidation (CASE)
ISO Management
Inventory Management
Particle Tracking
Reporting & Statistics
Samples Tracking
Traceability
Uncertainty Analysis
