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Average Ratings 0 Ratings
Description
BMC Compuware Topaz Connect serves as a vital link between the systems overseeing mainframe applications and the contemporary tools utilized for managing non-mainframe applications, effectively breaking down silos that can hinder innovation. By integrating mainframe operations with various platforms throughout the organization, businesses can monitor processes for mainframe applications in a manner akin to that used for other software and hardware systems. This solution addresses the silos caused by a lack of unified tools, which in turn accelerates the delivery of business value. It enhances enterprise IT automation by minimizing the need for disparate manual interventions, making the most of existing investments in IT service management (ITSM). Additionally, it incorporates the mainframe into DevOps workflows, improving overall process efficiencies. With this tool, programmers who lack mainframe experience can effectively manage mainframe code, ensuring a smoother transition and operation. Moreover, it seamlessly connects BMC Compuware ISPW with ITSM solutions like BMC Helix and Tivoli, allowing for the precise communication of ITSM code changes to BMC Compuware ISPW. Ultimately, this integration fosters a more cohesive IT environment, fostering collaboration and innovation across the enterprise.
Description
Improving business outcomes involves making it easier to spot and address high-priority incidents. The WatchTower Platform serves as a comprehensive observability tool that streamlines incident resolution specifically within mainframe environments by effectively integrating and correlating events, data flows, and metrics across various IT silos. It provides a cohesive and intuitive interface for operations teams, allowing them to optimize their workflows. Leveraging established AIOps solutions, WatchTower is adept at detecting potential problems at an early stage, which aids in proactive mitigation. Additionally, it utilizes OpenTelemetry to transmit mainframe data and insights to observability tools, allowing enterprise SREs to pinpoint bottlenecks and improve operational effectiveness. By enhancing alerts with relevant context, WatchTower eliminates the necessity for logging into multiple tools to gather essential information. Its workflows expedite the processes of problem identification, investigation, and incident resolution, while also simplifying the handover and escalation of issues. With such capabilities, WatchTower not only enhances incident management but also empowers teams to proactively maintain high service availability.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
BMC Compuware ISPW
BMC Compuware Topaz for Enterprise Data
Bitbucket
Control-M
Digital.ai Application Protection
Dynatrace
Elastic Cloud
GitHub
Jenkins
Integrations
Amazon Web Services (AWS)
BMC Compuware ISPW
BMC Compuware Topaz for Enterprise Data
Bitbucket
Control-M
Digital.ai Application Protection
Dynatrace
Elastic Cloud
GitHub
Jenkins
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BMC
Founded
1986
Country
United States
Website
www.bmc.com/it-solutions/bmc-compuware-topaz-connect.html
Vendor Details
Company Name
Broadcom
Country
United States
Website
www.broadcom.com/products/mainframe/watchtower-observability
Product Features
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging