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Description
BILT is an innovative customer experience platform that delivers comprehensive 3D interactive instructions featuring voice, text, and animated support for a wide variety of products from numerous brands. Through its advanced 3D interactive Intelligent Instructions, users can confidently assemble, install, set up, maintain, train, and repair products with significantly reduced guesswork. The process starts with an overview of the product, detailing the number of individuals required, estimated time, total steps involved, necessary tools, and included parts. Users are empowered to navigate through guided steps, listen to audio instructions, read textual guidance, replay specific steps instantly, tap on any component for additional details, and manipulate 3D images by zooming or rotating to view the product from multiple perspectives. Additionally, BILT enhances the efficiency of brands and service teams by enabling customers to maintain and repair products more rapidly, thereby mitigating risks, lowering service expenses, decreasing warranty claims, and elevating the overall setup experience. By offering such detailed and interactive support, BILT not only improves customer satisfaction but also fosters brand loyalty through enhanced service experiences.
Description
Streamline your work instructions and training effortlessly. Are you exhausted from tedious administrative duties and manual data entry? Our user-friendly digital work instructions and training software allows you to oversee your training in real-time while simplifying ISO compliance. Notify relevant personnel of updates automatically with integrated notifications, ensuring your documents remain current and accessible across multiple devices. By aligning your training with work instructions, you foster consistency. Starling is intentionally crafted to be straightforward and intuitive, as we minimize distractions to help your team concentrate on their tasks. Utilize a tablet or mobile device to generate work instructions while you navigate through the process, and easily incorporate videos and photos directly into Starling. Enhance and standardize your procedures with Starling’s change request and document review functionalities, facilitating seamless knowledge capture and distribution throughout your organization. With this innovative approach, you can empower your team and drive efficiency like never before.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$41.04 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BILT
Founded
2015
Country
United States
Website
biltapp.com
Vendor Details
Company Name
Starling
Founded
2016
Country
United Kingdom
Website
starlingsolutions.co.uk
Product Features
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control
Product Features
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control