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Description
BILT is an innovative customer experience platform that delivers comprehensive 3D interactive instructions featuring voice, text, and animated support for a wide variety of products from numerous brands. Through its advanced 3D interactive Intelligent Instructions, users can confidently assemble, install, set up, maintain, train, and repair products with significantly reduced guesswork. The process starts with an overview of the product, detailing the number of individuals required, estimated time, total steps involved, necessary tools, and included parts. Users are empowered to navigate through guided steps, listen to audio instructions, read textual guidance, replay specific steps instantly, tap on any component for additional details, and manipulate 3D images by zooming or rotating to view the product from multiple perspectives. Additionally, BILT enhances the efficiency of brands and service teams by enabling customers to maintain and repair products more rapidly, thereby mitigating risks, lowering service expenses, decreasing warranty claims, and elevating the overall setup experience. By offering such detailed and interactive support, BILT not only improves customer satisfaction but also fosters brand loyalty through enhanced service experiences.
Description
Visual Work Instructions equip users with detailed, step-by-step guidance to successfully conduct inspections. Utilizing PSI, you can enter relevant inspection details and upload a variety of supporting materials such as images, videos, PDFs, and other documents, ensuring that your employees are well-informed to perform their tasks accurately. This system keeps your instructions neatly organized and easily accessible, ensuring that the entire team remains aligned on the proper procedures for each process. Additionally, you have the ability to quickly and effortlessly update this information, reducing the likelihood of misunderstandings regarding the current version of the instructions. Our Quality Alert system serves to highlight important information for operators at the start of their tasks or just before each inspection, adding an extra layer of communication. To ensure accountability, operators are required to acknowledge that they have reviewed the alert, with records maintained to document when they accessed this crucial information. This proactive approach enhances overall operational efficiency and safety.
API Access
Has API
API Access
Has API
Integrations
Microsoft Excel
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$29.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BILT
Founded
2015
Country
United States
Website
biltapp.com
Vendor Details
Company Name
Production Software Integrated
Founded
2016
Country
United States
Website
www.productionsoft.com/Home/Features
Product Features
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control
Product Features
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control