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Description
BILT is an innovative customer experience platform that delivers comprehensive 3D interactive instructions featuring voice, text, and animated support for a wide variety of products from numerous brands. Through its advanced 3D interactive Intelligent Instructions, users can confidently assemble, install, set up, maintain, train, and repair products with significantly reduced guesswork. The process starts with an overview of the product, detailing the number of individuals required, estimated time, total steps involved, necessary tools, and included parts. Users are empowered to navigate through guided steps, listen to audio instructions, read textual guidance, replay specific steps instantly, tap on any component for additional details, and manipulate 3D images by zooming or rotating to view the product from multiple perspectives. Additionally, BILT enhances the efficiency of brands and service teams by enabling customers to maintain and repair products more rapidly, thereby mitigating risks, lowering service expenses, decreasing warranty claims, and elevating the overall setup experience. By offering such detailed and interactive support, BILT not only improves customer satisfaction but also fosters brand loyalty through enhanced service experiences.
Description
Proficy Workflow equips operators with engaging, sequential guidance to ensure they take the appropriate actions at the optimal moments. By transitioning from traditional paper-based approaches to electronic systems, operators can achieve greater consistency and reliability in their procedures. This versatile tool enables the digitization of both manual and automated processes across an entire organization, benefiting everyone from plant operators and maintenance personnel to field teams and management. It allows for the filtering of HMI/SCADA and MES alarms, automating responses and directing necessary actions to the appropriate individuals. With straightforward instructions, teams can react more swiftly to incidents, leading to improved operational efficiency. By utilizing dynamic, interactive work instructions and electronic standard operating procedures (eSOPs), organizations can minimize errors, reduce costs, and mitigate risks. This system provides operators with the necessary steps at critical times, enhancing the effectiveness of electronic work instructions. Moreover, it ensures adherence to processes that lead to superior quality, reduced waste, compliance with regulatory standards, and enhanced safety measures. Ultimately, implementing Proficy Workflow not only streamlines operations but also fosters a culture of continuous improvement throughout the organization.
API Access
Has API
No
API Access
Has API
No
Integrations
IBM Maximo Application Suite
No
Infor CRM
No
Trimble Cityworks
No
Integrations
IBM Maximo Application Suite
Yes
Infor CRM
Yes
Trimble Cityworks
Yes
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BILT
Founded
2015
Country
United States
Website
biltapp.com
Vendor Details
Company Name
GE Vernova
Country
United States
Website
www.ge.com/digital/applications/hmi-scada/workflow
Product Features
Work Instructions
Branding & Style Sheets
No
Content Management System
No
Drag and Drop
No
Dynamic Tags
No
Employee Feedback
No
Guide Approval Workflows
No
Media Editor
No
Multi-Brand Publishing
No
Rich Text Editor
No
SSO (SAML)
No
Translations
No
User Management
No
Version Control
No
Product Features
Work Instructions
Branding & Style Sheets
No
Content Management System
No
Drag and Drop
No
Dynamic Tags
No
Employee Feedback
No
Guide Approval Workflows
No
Media Editor
No
Multi-Brand Publishing
No
Rich Text Editor
No
SSO (SAML)
No
Translations
No
User Management
No
Version Control
No
