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Description
BILT is an innovative customer experience platform that delivers comprehensive 3D interactive instructions featuring voice, text, and animated support for a wide variety of products from numerous brands. Through its advanced 3D interactive Intelligent Instructions, users can confidently assemble, install, set up, maintain, train, and repair products with significantly reduced guesswork. The process starts with an overview of the product, detailing the number of individuals required, estimated time, total steps involved, necessary tools, and included parts. Users are empowered to navigate through guided steps, listen to audio instructions, read textual guidance, replay specific steps instantly, tap on any component for additional details, and manipulate 3D images by zooming or rotating to view the product from multiple perspectives. Additionally, BILT enhances the efficiency of brands and service teams by enabling customers to maintain and repair products more rapidly, thereby mitigating risks, lowering service expenses, decreasing warranty claims, and elevating the overall setup experience. By offering such detailed and interactive support, BILT not only improves customer satisfaction but also fosters brand loyalty through enhanced service experiences.
Description
Optel's Graphical Documentation (GDOC) offers a digital solution for graphical work instructions related to box-build, circuit assembly, rework, and QA inspection, eliminating the need for paper. This innovative system enables the assignment of assembly instructions and various multimedia elements at both the component and assembly levels. Users can incorporate diverse content such as text, images, videos, documents, and hyperlinks, all while benefiting from a graphical editor designed for engineers and a viewer tailored for operations, with all instructions securely stored in the Optel database. The tool supports a hierarchical Bill of Materials (BOM), facilitating the creation of work instructions for complex product assemblies that may include multiple circuit assemblies or subassemblies. Moreover, GDOC encompasses the entire manual assembly process, from scheduling and line balancing to generating targeted documents for each operator on the assembly line. It also offers flexibility, allowing customers to adopt GDOC for a single manual station or to oversee and manage several manual assembly lines simultaneously, making it a versatile choice for various manufacturing needs. This adaptability ensures that GDOC can meet the specific requirements of each operation efficiently.
API Access
Has API
API Access
Has API
Integrations
Nymi
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BILT
Founded
2015
Country
United States
Website
biltapp.com
Vendor Details
Company Name
Optel Software
Founded
1996
Country
United States
Website
www.optelco.com/graphical-work-instructions/
Product Features
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control
Product Features
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control