Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BILT is an innovative customer experience platform that delivers comprehensive 3D interactive instructions featuring voice, text, and animated support for a wide variety of products from numerous brands. Through its advanced 3D interactive Intelligent Instructions, users can confidently assemble, install, set up, maintain, train, and repair products with significantly reduced guesswork. The process starts with an overview of the product, detailing the number of individuals required, estimated time, total steps involved, necessary tools, and included parts. Users are empowered to navigate through guided steps, listen to audio instructions, read textual guidance, replay specific steps instantly, tap on any component for additional details, and manipulate 3D images by zooming or rotating to view the product from multiple perspectives. Additionally, BILT enhances the efficiency of brands and service teams by enabling customers to maintain and repair products more rapidly, thereby mitigating risks, lowering service expenses, decreasing warranty claims, and elevating the overall setup experience. By offering such detailed and interactive support, BILT not only improves customer satisfaction but also fosters brand loyalty through enhanced service experiences.

Description

Follow - A fast tool to create step-by-step tutorials, guides, and documentation. It's a desktop tool that allows you to capture steps with every click, customize screenshots, make annotations, and create the final guide in HTML or Word Document, PDF, PowerPoint slides and more. This app is ideal for anyone who wants others to be able to navigate products, applications and training. It's as simple as that: - Take screenshots from apps, any area on your desktop, or fullscreen. You can pause, adjust, or resume. Screenshots are available with every click - Give each step an appropriate name and description. You can reorder them, hide them and add new ones as you go. Guides can be organized in projects. Add shapes, lines, arrows and text to enhance your screenshots. Don't include sensitive information. Multi-step instructions can be facilitated by adding step icons. Export with just one click to simple HTML. Ready to be published to your help desk rich HTML, PDF, or other formats

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Confluence
Help Scout
Zendesk

Integrations

Confluence
Help Scout
Zendesk

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$110/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BILT

Founded

2015

Country

United States

Website

biltapp.com

Vendor Details

Company Name

Folge

Founded

2020

Country

Germany

Website

folge.me

Product Features

Work Instructions

Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

Product Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Work Instructions

Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

Alternatives

Alternatives

Trace Reviews

Trace

Tracework.ai
Procify Workflow Reviews

Procify Workflow

GE Vernova
Workflo Reviews

Workflo

SamsonVT
HelpXplain Reviews

HelpXplain

Help+Manual