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Average Ratings 0 Ratings
Description
With BFrame, there's no requirement for an IT team or a physical workspace; all you need is a portfolio to gather. Simply provide us with a file, and we can have you up and collecting in just a few days, no matter your location. BFrame boasts a robust, automated engine that acts as your system of record while streamlining your agency placement strategies. If your current software is outdated but you fear the costs of switching, we should discuss our solutions. Our conversion tools and dedicated implementation team can simplify even the most challenging transitions, making them both manageable and cost-effective. In these turbulent times, there are hidden opportunities to seize. The pandemic has exposed the vulnerabilities of the conventional model, where human agents operate traditional hours in call centers over private networks. The new paradigm features agents who can work from anywhere, bolstered by self-service technology that operates continuously, 24/7. Agencies that cling to the outdated model may struggle to remain competitive. Our mobile-friendly self-service platform is available to consumers around the clock, accessible from their smartphones, laptops, and desktop computers, ensuring they can engage whenever they choose. Embracing this shift could be the key to thriving in the modern landscape.
Description
DirectDrop Voicemail allows you to respectfully send voicemail messages that can be customized and allow customers to respond at their own pace. Instead of spending your time dialing and waiting for the phone to ring, let the word get out to your entire audience. Then, spend your time talking to the people who are ready to talk. DirectDrop Voicemail allows you to leave a voice message, without having to call. This allows the consumer to respond at their own time. Your agents will remain focused on answering calls from consumers who are ready to talk. Instead of transferring to the tower, carriers switch to voicemail server. Reaching people is harder than ever, especially when asking for money. You can increase loan conversions by quickly contacting your customers and giving them the power back.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$75 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BFrame Data Systems
Founded
1991
Country
United States
Website
www.bframe.com
Vendor Details
Company Name
VoApps DirectDrop Voicemail
Founded
2012
Country
United States
Website
voapps.com
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Telemarketing
Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center