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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

With BFrame, there's no requirement for an IT team or a physical workspace; all you need is a portfolio to gather. Simply provide us with a file, and we can have you up and collecting in just a few days, no matter your location. BFrame boasts a robust, automated engine that acts as your system of record while streamlining your agency placement strategies. If your current software is outdated but you fear the costs of switching, we should discuss our solutions. Our conversion tools and dedicated implementation team can simplify even the most challenging transitions, making them both manageable and cost-effective. In these turbulent times, there are hidden opportunities to seize. The pandemic has exposed the vulnerabilities of the conventional model, where human agents operate traditional hours in call centers over private networks. The new paradigm features agents who can work from anywhere, bolstered by self-service technology that operates continuously, 24/7. Agencies that cling to the outdated model may struggle to remain competitive. Our mobile-friendly self-service platform is available to consumers around the clock, accessible from their smartphones, laptops, and desktop computers, ensuring they can engage whenever they choose. Embracing this shift could be the key to thriving in the modern landscape.

Description

Applied Innovation's premier software solution, ClientAccessWeb, equips your agency with essential tools for managing time and expenses effectively. Enhance your operations by automating the workflow between your agency and clients, ultimately boosting efficiency. Hosted in our secure private cloud, you can communicate safely with clients through encrypted messaging, facilitate new account placements using customizable templates, or perform bulk uploads. Interactive account inquiry screens and on-demand reporting features empower your clients to take charge of their inquiries. With default and customized reporting options at their disposal, clients can generate tailored reports that meet their specific requirements whenever needed. Data-rich reports can be transformed into statistical formats swiftly, allowing for easy access to detailed information by drilling down on specific metrics. The reporting process is not only fast and adaptable but also significantly more efficient than extracting data from traditional collection software. Regardless of your clients' needs, either you or they have the capability to create and store reports for future reference. This approach not only saves time for your agency but also streamlines the experience for your clients. Investing in this software is a step towards enhancing productivity and client satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Debtmaster No 

Integrations

Debtmaster Yes 

Pricing Details

$75 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BFrame Data Systems

Founded

1991

Country

United States

Website

www.bframe.com

Vendor Details

Company Name

Applied Innovation

Founded

2001

Country

United States

Website

www.appliedinnovationinc.com/clientaccessweb/

Product Features

Debt Collection

Agency Management Yes 
Auto Dialer Yes 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management No 
Compliance Management No 
Contact Management Yes 
Credit Bureau Reporting Yes 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management Yes 

Product Features

Debt Collection

Agency Management No 
Auto Dialer No 
Automated Notices No 
Callback Scheduling No 
Client Management No 
Commission Management No 
Compliance Management No 
Contact Management No 
Credit Bureau Reporting No 
In-House Collections No 
Payment Plans No 
Transaction Management No 

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