Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Utilize natural language processing to derive insights from unstructured text without needing machine learning expertise, leveraging a suite of features from Cognitive Service for Language. Enhance your comprehension of customer sentiments through sentiment analysis and pinpoint significant phrases and entities, including individuals, locations, and organizations, to identify prevalent themes and trends. Categorize medical terminology with specialized, pretrained models tailored for specific domains. Assess text in numerous languages and uncover vital concepts within the content, such as key phrases and named entities encompassing people, events, and organizations. Investigate customer feedback regarding your brand while analyzing sentiments related to particular subjects through opinion mining. Moreover, extract valuable insights from unstructured clinical documents like doctors' notes, electronic health records, and patient intake forms by employing text analytics designed for healthcare applications, ultimately improving patient care and decision-making processes.
Description
Sentiment Search focuses on delivering valuable review insights for various dining establishments, including restaurants, cafes, pubs, and cloud kitchens. Our service equips marketing, operations, and guest experience teams with advanced customer sentiment insights sourced from review sites, social media platforms, and internal feedback mechanisms. These specialized metrics tailored for the industry enable businesses to assess every facet of their operations in comparison to competitors, identify areas of improvement, and ultimately enhance their online ratings. Additionally, we provide senior management with a comprehensive overview of their brand's performance and highlight underperforming locations. With our tools, businesses can also observe industry-specific trends and monitor shifts in customer sentiment following changes in staff, menu offerings, and renovations. Furthermore, we enable benchmarking of sentiment both at individual locations and for the brand as a whole against industry rivals, thus fostering informed decision-making and strategic planning.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Azure Marketplace
No
TAS Insight Engine
No
Unremot
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
azure.microsoft.com/en-us/services/cognitive-services/text-analytics/
Vendor Details
Company Name
Sentiment Search
Founded
2019
Country
United Kingdom
Website
www.sentimentsearch.com
Product Features
Natural Language Processing
Co-Reference Resolution
Yes
In-Database Text Analytics
Yes
Named Entity Recognition
Yes
Natural Language Generation (NLG)
Yes
Open Source Integrations
Yes
Parsing
No
Part-of-Speech Tagging
Yes
Sentence Segmentation
Yes
Stemming/Lemmatization
Yes
Tokenization
No
Product Features
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
No
Customer Journey Mapping
No
Dashboard
No
Performance Metrics
No
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
No
Website Analytics
No