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Average Ratings 1 Rating
Description
Utilize natural language processing to derive insights from unstructured text without needing machine learning expertise, leveraging a suite of features from Cognitive Service for Language. Enhance your comprehension of customer sentiments through sentiment analysis and pinpoint significant phrases and entities, including individuals, locations, and organizations, to identify prevalent themes and trends. Categorize medical terminology with specialized, pretrained models tailored for specific domains. Assess text in numerous languages and uncover vital concepts within the content, such as key phrases and named entities encompassing people, events, and organizations. Investigate customer feedback regarding your brand while analyzing sentiments related to particular subjects through opinion mining. Moreover, extract valuable insights from unstructured clinical documents like doctors' notes, electronic health records, and patient intake forms by employing text analytics designed for healthcare applications, ultimately improving patient care and decision-making processes.
Description
At the crossroads of Customer Experience and Business Intelligence lies Customer Intelligence, which uncovers the vital link between customer sentiments and the performance metrics that influence business outcomes. With Explore, you can harness the insights necessary for your organization to make significant and informed decisions. Your collection of customer opinions and emotions captured through feedback, surveys, and support interactions can be effectively utilized in OdinExplore for broader analysis. By investigating the themes present in customer feedback, you can identify which topics resonate most with your audience. Explore offers features like auto-terms, the creation of key topics, dictionary applications, and emotional sentiment analysis. You can also segment your data by various demographics, ratings, or timeframes to reveal the differences among customer groups. Running multiple experiments allows you to uncover fresh insights about diverse customer segments, products, and more, ultimately leading to more tailored business strategies. This comprehensive approach not only enhances understanding but also drives continuous improvement in customer engagement.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Azure Marketplace
No
TAS Insight Engine
No
Unremot
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$999 per month
Billed annually
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
azure.microsoft.com/en-us/services/cognitive-services/text-analytics/
Vendor Details
Company Name
OdinAnswers
Country
United States
Website
odinanswers.com/platform/
Product Features
Natural Language Processing
Co-Reference Resolution
Yes
In-Database Text Analytics
Yes
Named Entity Recognition
Yes
Natural Language Generation (NLG)
Yes
Open Source Integrations
Yes
Parsing
No
Part-of-Speech Tagging
Yes
Sentence Segmentation
Yes
Stemming/Lemmatization
Yes
Tokenization
No
Product Features
Text Mining
Boolean Queries
No
Document Filtering
No
Graphical Data Presentation
No
Language Detection
No
Predictive Modeling
No
Sentiment Analysis
Yes
Summarization
No
Tagging
No
Taxonomy Classification
No
Text Analysis
No
Topic Clustering
No