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Average Ratings 1 Rating
Description
Efficiently manage mission-critical workloads at scale using Azure Managed Instance for Apache Cassandra, ensuring a cost-effective solution. Adapt seamlessly to fluctuating demands through a variety of resource and data replication choices. Maintain business continuity by enabling zero downtime scalability for both hybrid and cloud environments. Accelerate application development with the use of familiar and fully compatible Cassandra tools and programming languages. Eliminate the burden of infrastructure management while upholding security standards. Operate your workloads on a managed and secure service that simplifies processes with automated repairs, updates, and patches. Enhance your database's durability and resilience through automatic backups and comprehensive disaster recovery plans. Enjoy the flexibility and control of your hardware setup with turnkey scaling services and hybrid deployment alternatives. With an instance-based pricing model, you can specify your requirements for CPU cores, virtual machine SKU, and memory/disk space needs, allowing for tailored resource allocation. This approach ensures that you can scale your operations effectively while only paying for what you need.
Description
Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.
API Access
Has API
API Access
Has API
Pricing Details
$0.911 per hour
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
azure.microsoft.com/en-us/products/managed-instance-apache-cassandra/
Vendor Details
Company Name
Asurion
Founded
1994
Country
United States
Website
www.simplr.ai/
Product Features
Database
Backup and Recovery
Creation / Development
Data Migration
Data Replication
Data Search
Data Security
Database Conversion
Mobile Access
Monitoring
NOSQL
Performance Analysis
Queries
Relational Interface
Virtualization
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management