Compare Azara vs. Convergence

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

By effortlessly handling diverse invoice formats from various channels and seamlessly integrating with your ERP system, Neil automates the entire AP process. This empowers your team to focus on strategic initiatives while Neil ensures accurate and timely invoice processing with an impressive 85%+ accuracy rate. Going beyond conventional RPA and OCR limitations, Neil leverages advanced AI and machine learning to extract critical data, optimize workflows, and maintain open communication with vendors. Result? 90% straight-through processing (STP), significantly reduced human error, strengthened vendor satisfaction, and overall optimized cash flow with better visibility and vendor discounts with timely payments.

Inspectivity allows you to plan, assign, schedule and record inspections of critical assets. Digital inspection reports that are customized and digitally generated provide a uniform approach to inspection with full audit records of all activities. The guided process provides control and integrity to aid in automation assessment and decision-making. You can quickly identify non-compliant assets with all the features you need to manage issues, corrective steps, and history. You can record non-compliances and take and annotate photos. You can also mark-up drawings and leverage RFID and barcode technologies. You can access asset history and information on the move. You can speed up inspections by capturing field data in cloud for desktop collaboration. Find cost savings opportunities and powerful automation using embedded asset intelligence in the inspection platform.

ActiveBatch by Redwood is a centralized workload automation platform, that seamlessly connects and automates processes across critical systems like Informatica, SAP, Oracle, Microsoft and more. Use ActiveBatch's low-code Super REST API adapter, intuitive drag-and-drop workflow designer, over 100 pre-built job steps and connectors, available for on-premises, cloud or hybrid environments. Effortlessly manage your processes and maintain visibility with real-time monitoring and customizable alerts via emails or SMS to ensure SLAs are achieved. Experience unparalleled scalability with Managed Smart Queues, optimizing resources for high-volume workloads and reducing end-to-end process times. ActiveBatch holds ISO 27001 and SOC 2, Type II certifications, encrypted connections, and undergoes regular third-party tests. Benefit from continuous updates and unwavering support from our dedicated Customer Success team, providing 24x7 assistance and on-demand training to ensure your success.

Streamline your lending operations and drive growth with Mortgage Automator - a powerful loan origination and servicing software. Designed specifically for North American private and hard money lending businesses, the platform enables lenders to automate critical processes, increase efficiency, and focus on what matters - growing their business. With Mortgage Automator's comprehensive loan origination suite, lenders can receive leads and loan requests, build a robust sales pipeline, easily manage tasks and communications, and streamline their lending operations. Automator's loan servicing features allow lenders to eliminate manual errors and save valuable time with powerful automation capabilities. Enhance the credibility of your lending operations and give investors peace of mind with our comprehensive fund structure solution. With Mortgage Automator, you can simplify your lending operations and focus on driving growth.

SafetyIQ is revolutionizing the way businesses approach safety. As a leading provider of comprehensive workplace safety software, we cater to four key areas: Mobile Worker Safety, EHS (Environment, Health, and Safety), Fatigue Management, and Training. Our platform is designed to safeguard your workers, no matter their location or task, ensuring all-around safety compliance. Unlike most safety software providers that only react to incidents or implement proactive measures, SafetyIQ introduces a third pillar to safety management - predictive analytics. We transform the untapped wealth of safety data within your organization into actionable insights to inform safety strategies, mitigating risks even before they arise. Our solution streamlines safety programs, overcomes the limitations of traditional paper-based processes, and resolves the disconnection caused by isolated digital solutions. Responding to the needs of 52.6% of Safety Professionals who prefer a single, comprehensive solution, SafetyIQ presents an all-inclusive platform.

A Complete Call Center Package CallShaper’s cloud-based software solution for call centers keeps things simple. With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management. CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.

Resource Manager-DB (RMDB), is a flexible, affordable production planning, scheduling and tracking solution that adapts to your operations. You can use any data you have to create better production scheduling. It's easier and faster than you thought. Resource Manager DB allows users to deploy on-premise. It can integrate with any system or stand alone. Resource Manager DB allows users to schedule finite capacity and can be adjusted with drag-and drop functionality. US (User Solutions), is unique because we work with you to solve your production scheduling problems. You will be able to adapt and save money with a solution that fits you perfectly. QUICKER IMPLEMENTATION Now with EDGEBI! Enhanced Drag and Drop Graphical Environment allows for intuitive viewing and easy updating. Call Us Today!

Famous Software offers a comprehensive suite of enterprise-level business management solutions designed to streamline operations and enhance real-time decision-making across diverse industries. At the core of the product portfolio is Famous ERP, a fully integrated and customizable software platform developed to manage and automate the integration of information and operational processes throughout the entire business enterprise. The company's robust Business Intelligence capabilities empower users to transform complex business data into powerful visualizations, enabling informed strategic decisions. The Warehouse Management System provides a suite of tools to increase operational efficiency within increasingly complex supply chain environments. The Integration Services module facilitates seamless electronic trading with customers and suppliers, while the versatile Apps suite delivers smart, real-time updates and extended mobility beyond the desktop.