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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Axsy is a mobile application native to Salesforce that prioritizes offline functionality to boost field productivity across multiple sectors such as public services, retail, and field operations. It offers seamless integration with various Salesforce Clouds, including those focused on public services, consumer goods, and field service, to create a cohesive environment for mobile inspections, sales transactions, and service management. The app is equipped with dynamic forms and surveys that adjust in real-time, steering users toward critical aspects during inspections. Field personnel can efficiently capture orders while on the move, turning customer engagements into potential revenue streams. The mobile interface is designed for maximum efficiency, allowing users to conduct in-store tasks and on-site services with minimal interactions. Axsy features an all-inclusive pricing structure, which negates the necessity for extra third-party licenses, thereby lowering the overall ownership costs. Additionally, its offline capabilities guarantee that users can access key functions without interruption, regardless of their internet connection status. This ensures that field workers remain productive and connected to vital tools even in challenging environments.

Description

Agentforce Field Service is a comprehensive, agent-first platform built to modernize field operations and workforce management. It enables companies to orchestrate everything from break-fix repairs to inspections and proactive maintenance with intelligence and speed. By unifying customer records, asset data, and service history, teams gain full visibility into every job and interaction. AI-driven scheduling automates appointment coordination, dynamically adjusting to disruptions while keeping customers informed. The mobile experience is designed for real-world conditions, offering offline functionality, rapid data sync, and customizable workflows for technicians. Dispatchers can efficiently assign work based on skills, availability, and geography using advanced optimization tools. Predictive asset management capabilities help organizations anticipate failures and schedule service before downtime occurs. Operations dashboards powered by analytics provide real-time KPIs and conversational insights for smarter decision-making. Visual Remote Assistant reduces unnecessary truck rolls by connecting customers to experts through live video guidance. Together, these capabilities empower businesses to increase efficiency, reduce operational costs, and deliver seamless, proactive service experiences at scale.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Adobe Real-Time CDP
Augmentir
Collate
Fin
Flosum
Metazoa Monarch
Neuron7
Salesforce Agentforce Net Zero
Salesforce Agentforce Service
VSight Workflow

Integrations

Salesforce
Adobe Real-Time CDP
Augmentir
Collate
Fin
Flosum
Metazoa Monarch
Neuron7
Salesforce Agentforce Net Zero
Salesforce Agentforce Service
VSight Workflow

Pricing Details

$90 per month
Free Trial
Free Version

Pricing Details

$75.00 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Axsy

Country

United States

Website

www.axsy.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/service/field-service-management/

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Alternatives

Alternatives

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