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ServoDeskEasy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size. - Manage multiple data channels with one interface Roles-based access to tickets - Email integration that creates and acknowledges tickets automatically. - Features rich reporting tool and dynamic dashboards. - Roles based Customer Portal - Simple to use business rules and workflows to drive automated processes. - API's for integration with third party software. We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
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Description
Enhance the experiences of tenants, employees, and guests with AwareManager, a reliable software solution for facility and property management. Designed specifically for the commercial and corporate real estate sectors, as well as healthcare and stadiums, AwareManager offers a comprehensive suite of tools. Users can access a fully integrated property website portal, a mobile application that provides real-time updates, and robust reporting and analysis features. Additionally, the platform includes purchasing and inventory management, contract oversight, asset tracking, and staff scheduling capabilities, among other functionalities. By utilizing AwareManager, organizations can streamline their operations and significantly improve overall satisfaction.
Description
We assist property owners and managers in enhancing the comfort, sustainability, and efficiency of their buildings. A significant transformation is underway in the commercial real estate sector, transitioning from an emphasis on managing physical properties to prioritizing tenant satisfaction, comfort, and environmental responsibility. To draw in and keep top-notch tenants, landlords need to shift away from traditional approaches and focus on improving the experiences of their occupants. Tailored for building proprietors, the En-trak™ Tenant Experience Platform (TEP) not only improves the thermal comfort of building residents but also reduces HVAC operating costs through personalized air conditioning management and additional features. Furthermore, designed with the modern workforce in mind, En-trak™ Smart Office streamlines the automation of office lighting and temperature control, allowing you to manage these elements conveniently based on your needs. En-trak™ Energy for Schools, utilized by numerous educational institutions, empowers educators to impart STEM knowledge while promoting sustainability initiatives on campus through interactive data and interconnected controls, fostering a new generation of environmentally conscious students. This holistic approach ensures that all aspects of building management align with the evolving expectations of tenants and the pressing demands of sustainability.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
AwareManager
Founded
1988
Country
United States
Website
www.awaremanager.com
Vendor Details
Company Name
En-trak
Founded
2013
Country
Hong Kong
Website
www.en-trak.com
Product Features
Facility Management
Asset Management
Yes
Commercial Properties
Yes
Equipment Management
Yes
Facility Scheduling
No
Incident Management
Yes
Inspection Management
Yes
Inventory Control
Yes
Maintenance Tracking
Yes
Preventive Maintenance
Yes
Residential Properties
Yes
Room Scheduling
No
Schools
Yes
Space Planning
No
Vendor Management
Yes
Visitor Management
Yes
Work Order Management
Yes
Product Features
Energy Management
Benchmarking
Yes
Bill Audit
No
Bill Database
No
Bill Importing
No
Budgeting & Forecasting
Yes
Compliance Management
Yes
Contract Management
No
Cost / Use Reporting
Yes
Emissions Monitoring
Yes
Energy Price Analysis
Yes
Facility Scheduling
Yes
Greenhouse Gas Tracking
Yes
Load Control
No
Load Forecasting
Yes
Meter Tracking
Yes
Risk Management
No
Weather Normalization
Yes
Facility Management
Asset Management
No
Commercial Properties
No
Equipment Management
No
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
No
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
No
Visitor Management
No
Work Order Management
No
