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Description
Ensure your safety while managing incoming customers with Awaiting's efficient contactless waitlist system. Stay compliant with legal capacity regulations, whether your establishment can accommodate 10 or 100 patrons at once, as Awaiting helps you navigate the fluctuating legal requirements for building occupancy. Shield your staff from the dangers of overcrowding, which significantly heightens the risk of COVID-19 transmission; by controlling the number of customers inside your business, you not only safeguard your employees’ health but also reduce the potential for a shutdown. Create a secure environment for your clientele, as they deserve the same seamless service they typically receive from your establishment. Given the current climate, many customers, especially those at higher risk, may hesitate to visit unless they are assured that effective safety measures are being implemented, thus offering them the reassurance they need. Additionally, your business will receive a special phone number that streamlines customer communication through automated text management, enhancing both efficiency and customer experience. This innovative approach not only promotes safety but also fosters customer loyalty in uncertain times.
Description
Our solutions are entirely based on an app, enabling you to oversee lineups effortlessly while your clients check in using their smartphones. You can control the queue by allowing customer check-ins only during business hours, and even pause the queue temporarily, ensuring that those who have already checked in continue to receive service without disrupting their order. Customers benefit from various check-in methods, including app check-in and the option to send a TEXT (SMS) to a designated number for added convenience. They remain informed about their queue position and estimated wait times, and receive notifications when it’s their turn for service. You can efficiently manage multiple kiosks through the same app, directing customers to the appropriate kiosk based on their specific needs. This helps optimize queue flow and allows for parallel service delivery. Additionally, you can gather information about your customers prior to their arrival by defining service categories, enhancing the overall experience from the moment they check in remotely. By leveraging these features, you can significantly improve customer satisfaction and streamline operations.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$19 per month
Free Trial
Free Version
Pricing Details
$37.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Vaporware
Founded
2013
Country
United States
Website
awaiting.app
Vendor Details
Company Name
Boolean Array
Founded
2020
Country
Canada
Website
business.qwaits.com
Product Features
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking