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Description
Send communications, analyze statistics, and oversee various forms of text marketing initiatives utilizing both dedicated and shared short codes, in addition to international long code messaging. Access the comprehensive features of our application effortlessly through a user-friendly JSON API. The API's RESTful architecture ensures that you can begin sending messages within minutes. Facilitate SMS, email, and mobile coupon distributions while effortlessly creating and managing your mobile website, application, or landing pages in no time at all. Engage with the leading reseller programs in the industry, benefit from competitive wholesale pricing, receive customized training, and take advantage of advanced services designed to help you cultivate your ideal business. Develop incentives, monitor redemptions, and establish loyalty programs through SMS mobile coupon initiatives. Quickly launch mobile websites, applications, or landing pages that connect seamlessly with your SMS campaigns, all in just a few minutes. Enjoy top-notch SMS, API, Mobile Sites, and Email solutions offered at the most competitive wholesale rates available. With these tools at your disposal, your marketing strategies are set for success.
Description
Medallia Concierge, formerly Zingle, is an intelligent text-based and in-app messaging system that enhances, personalizes and elevates the customer and employee experience and builds loyalty. Build brand loyalty by delighting customers with personalized engagement. AI-powered personalized promotions can drive sales. Discover meaningful insights to increase efficiency.
Use personalized two-way messages to build customer loyalty. This will allow you to address customer needs and wants in real-time. Communicate with your customers and solicit their feedback across all channels, from SMS to webchat to Facebook Messenger or other apps, wherever they are. Identify opportunities to improve the experience as it unfolds. Connect this data directly to the most popular CRM solutions and customer service tools. With Medallia’s advanced segmentation capability, customer data can also be used to design services that are brand-differentiated for each customer segment.
API Access
Has API
API Access
Has API
Integrations
Facebook
Hapi
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$179 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AvidMobile
Website
www.avidmobile.com
Vendor Details
Company Name
Medallia
Founded
2001
Country
United States
Website
www.medallia.com/products/concierge/
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
