Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Avid Ratings empowers you to grasp the various factors that influence your brand perception. With the launch of the AvidCX platform, professionals in the home industry can now accurately assess, comprehend, and enhance their brand's performance across all customer interactions. As the first comprehensive 360º platform, AvidCX offers a budget-friendly solution to gauge and scrutinize each phase of the entire brand experience. The customized dashboard provided by Avid Ratings showcases your performance against industry benchmarks and customer experience trends while identifying recurring patterns, enabling you to measure, track, and refine experiences in real time, ultimately fostering a community of loyal brand advocates. Moreover, Avid equips these professionals with the necessary expertise and marketing capabilities to achieve the recognition and visibility they rightfully deserve in the industry. This innovative platform not only enhances their online presence but also builds a strong reputation that can lead to increased customer trust and engagement.
Description
Elevate your customer engagement strategy with an innovative omni-channel marketing solution that goes beyond the ordinary. With TouchpointMX, you can not only delight your customers but also assess the effectiveness of your campaigns and boost your revenue. Transform occasional buyers into dedicated brand advocates while optimizing your return on investment. Merge the adaptability of personalized emails with advanced automated segmentation to create targeted communication. Move away from standard monthly newsletters and adopt dynamic, sophisticated messaging that reduces the sales cycle, enhances customer loyalty, and fosters repeat purchasing behavior through TouchpointMX. Furthermore, extend your reach directly to customers via SMS, ensuring your content is readily accessible. The platform also offers customizable surveys, including NPS collection and multi-choice questionnaires, designed to gather essential feedback tailored to your specific needs, thus enabling you to enhance both your business performance and customer experience significantly. By leveraging these tools, you can not only meet the expectations of your clients but also exceed them, paving the way for sustained growth and success.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
X (Twitter)
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Avid Ratings
Founded
1992
Country
United states
Website
www.avidratings.com/platform/
Vendor Details
Company Name
Touchpoint Group
Founded
2001
Country
New Zealand
Website
www.touchpointmx.com
Product Features
Real Estate Marketing
Advertising Management
No
CMA
No
CRM
No
Contact Management
No
Email Marketing
No
Lead Generation
No
Listing Management / IDX
No
Presentation
No
Reporting / Analytics
No
SEO
No
SMS Marketing
No
Social Media Marketing
No
Virtual Tour
No
Website Builder
No
Product Features
Marketing Automation
A/B Testing
Yes
Analytics / ROI Tracking
No
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Landing Pages / Web Forms
No
Lead Scoring
Yes
Sales Intelligence
No
Search Marketing
No
Segmentation
Yes
Social Marketing
No
Website Visitor Tracking
Yes