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Description
Autopilot is a contemporary, comprehensive platform for field service management (FSM) and customer relationship management (CRM) crafted specifically for home service enterprises aiming to streamline their operations and accelerate growth without the hassle of using numerous tools. By eliminating the need to piece together spreadsheets, mobile applications, invoicing software, and marketing solutions, Autopilot offers an integrated system that allows users to manage their entire business from a single, cohesive dashboard.
At its foundation, Autopilot efficiently addresses essential daily tasks such as scheduling, dispatching, job management, estimates, invoicing, and payment processing, ensuring that whether you are securing your initial job or overseeing several teams, everything remains organized and manageable. What distinguishes Autopilot from competitors, however, is its extensive capabilities that extend beyond mere operations.
The platform features an integrated phone system and two-way texting, providing users with a local phone number, call tracking, recorded conversations, and automated responses, enhancing communication efficiency. Moreover, this all-in-one approach not only improves operational efficiency but also fosters stronger relationships with clients, ultimately driving business growth.
Description
Probook is an innovative dispatch platform powered by AI, aimed at boosting the performance of technicians, optimizing the efficiency of dispatchers, and enhancing customer service within the home services sector. By leveraging historical sales data, the platform strategically assigns technicians to the most appropriate jobs, which results in higher sales figures and greater customer satisfaction. It features two automation tiers: the copilot mode, which provides dispatchers with real-time suggestions while keeping them engaged, and the autopilot mode, which dynamically reorganizes the dispatch board in real-time, enabling one dispatcher to oversee more than 20 technicians effectively. Additionally, Probook includes features like proactive alerts for delays, recommendations for rescheduling, and an interactive revenue heatmap that highlights top sales performers. Users typically observe a 12% boost in sales and a 19% increase in flip rates, all while managing a technician-to-dispatcher ratio of 20:1, demonstrating the platform's significant impact on operational efficiency and profitability. As a result, Probook not only streamlines the dispatch process but also empowers businesses to focus on growth and improve their overall service delivery.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
NEXTAR
ServiceTitan
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Autopilot
Founded
2026
Country
United States
Website
autopilotapp.io
Vendor Details
Company Name
Probook
Founded
2022
Country
United States
Website
www.probook.ai/
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Product Features
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
