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Description

Autopilot is a contemporary, comprehensive platform for field service management (FSM) and customer relationship management (CRM) crafted specifically for home service enterprises aiming to streamline their operations and accelerate growth without the hassle of using numerous tools. By eliminating the need to piece together spreadsheets, mobile applications, invoicing software, and marketing solutions, Autopilot offers an integrated system that allows users to manage their entire business from a single, cohesive dashboard. At its foundation, Autopilot efficiently addresses essential daily tasks such as scheduling, dispatching, job management, estimates, invoicing, and payment processing, ensuring that whether you are securing your initial job or overseeing several teams, everything remains organized and manageable. What distinguishes Autopilot from competitors, however, is its extensive capabilities that extend beyond mere operations. The platform features an integrated phone system and two-way texting, providing users with a local phone number, call tracking, recorded conversations, and automated responses, enhancing communication efficiency. Moreover, this all-in-one approach not only improves operational efficiency but also fosters stronger relationships with clients, ultimately driving business growth.

Description

Microsoft Autopilot is a persistent, proactive AI agent within Microsoft Copilot that is designed to perform ongoing work on behalf of users and teams. Formerly known as Scout, Autopilot can be assigned a role and goal and then continue executing tasks without waiting for repeated instructions. It can monitor communication channels, follow up on threads, run recurring processes, and return to a project days later while preserving context. Microsoft describes use cases such as managing a supplier review process, building schedules and workback plans, preparing for meetings, handling follow-ups, and requesting updates from stakeholders. Because Autopilot is cloud-hosted, it can continue working even when the user is not actively using Copilot. The agent operates inside the organization’s Microsoft 365 tenant with its own identity, memory, computer, and workspace. Microsoft IQ provides business context so Autopilot can better understand organizational knowledge, data, and workflows. The agent can appear in Teams, Outlook, chats, channels, and documents and can be mentioned similarly to a colleague. Organizations retain control through permissions, audit capabilities, governance, defined objectives, and boundaries around the work Autopilot performs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

GitHub Copilot No 
Microsoft 365 No 
Microsoft 365 Copilot No 
Microsoft Copilot No 
Microsoft OneDrive No 
Microsoft Outlook No 
Microsoft Purview No 
Microsoft SharePoint No 
Microsoft Teams No 
OpenClaw No 

Integrations

GitHub Copilot Yes 
Microsoft 365 Yes 
Microsoft 365 Copilot Yes 
Microsoft Copilot Yes 
Microsoft OneDrive Yes 
Microsoft Outlook Yes 
Microsoft Purview Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
OpenClaw Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Autopilot

Founded

2026

Country

United States

Website

autopilotapp.io

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.microsoft.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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