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Description
The Automatic Call Recording function of RingCentral MVP allows for straightforward recording of both inbound and outbound calls. This feature is user-friendly and requires minimal setup, enabling calls to be recorded effortlessly from any device connected to your RingCentral account. By utilizing the Automatic Call Recording feature, users can download, playback, and send recorded calls via email, which is beneficial for monitoring customer service interactions or for training sessions; it also serves to document discussions and maintain precise legal and compliance records. Furthermore, this functionality enhances accountability and ensures that important conversations are preserved for future reference.
Description
Your system operates in the cloud, utilizing Obihai IP phones as endpoints, while a premise-based setup keeps all equipment at the office, allowing flexibility in VoIP usage. You can seamlessly configure RingCentral and Nextiva's BYOD services through the OBiTALK portal, which facilitates not only basic SIP registration but also advanced features like extension monitoring and Busy Lamp Field assignments. This setup can lead to significant savings on phone calls, especially when using Google Voice with the OBi, enabling free calls within the USA and Canada, along with incredibly low international rates to over 150 destinations, such as just 1¢ per minute to China, India, and Mexico, with no connection fees. Back in 1969, we had clients who were traveling for business when Neil Armstrong and Buzz Aldrin were on their historic lunar mission, and they took our headsets along. It's hard to believe that was over 50 years ago, and our commitment to innovation and quality has only grown since then. Today, we continue to push the boundaries of communication technology, ensuring our clients have access to cutting-edge solutions.
API Access
Has API
API Access
Has API
Integrations
5X
C2CRM
Call Optix
Chatlayer by Sinch
Chatterbox
Clari Copilot
Crelate
EngageBay
Fireflies.ai
ITP
Integrations
5X
C2CRM
Call Optix
Chatlayer by Sinch
Chatterbox
Clari Copilot
Crelate
EngageBay
Fireflies.ai
ITP
Pricing Details
$19.99/month/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RingCentral
Founded
2003
Country
United States
Website
www.ringcentral.com
Vendor Details
Company Name
Polycom
Founded
1990
Country
United States
Website
www.obitalk.com/obinet/
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
