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Average Ratings 0 Ratings
Description
We provide a low-code AI solution designed for the creation of smart digital assistants that address your most significant customer service challenges. At the heart of our technology lies natural language processing, which caters to your immediate demands, adapts based on your business insights, and achieves global automation rates exceeding 80%. Our Intelligent Virtual Assistant is engineered to streamline support interactions with little to no human involvement required. It offers comprehensive transactional automation, such as processing payments and modifying orders, by seamlessly integrating with leading business platforms. Unlike traditional chatbots that rely on rule-based systems and generic industry training, often resulting in limited effectiveness and poor customer experiences, Automaise introduces an AI layer specifically customized for your organization. This bespoke AI solution is adept at comprehending customer behaviors as it continually learns from your top-performing agents and utilizes your customer support data for its training, thereby enhancing the overall service experience. As a result, businesses can expect improved efficiency and satisfaction among their customer base.
Description
Effortlessly develop advanced web applications aimed at data gathering and process automation without needing to write code. HCL Leap provides a low-code development environment that streamlines the design, creation, and implementation of applications. You can register for our sandbox to explore sample applications, access training resources, and experience the product firsthand! HCL Leap serves as a flexible and user-friendly tool that empowers business users to craft and implement applications and forms that enhance customer interactions while optimizing processes. Manage updates to customer insurance policies, assess customer credit portfolios, and facilitate online customer support seamlessly. Additionally, it features an airline claims system for monitoring customer inquiries and managing online requests. The platform promotes customer engagement, streamlines satisfaction processes, and centralizes employee user accounts, making it an indispensable asset for any organization looking to improve efficiency and service quality. With HCL Leap, transforming your business operations has never been easier or more efficient.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Automaise
Founded
2017
Country
Portugal
Website
www.automaise.com
Vendor Details
Company Name
HCL Software
Founded
1976
Country
Italy
Website
www.hcltechsw.com/leap
Product Features
Low-Code Development
AI-Assisted Development
Yes
Business Process Automation
Yes
Collaborative Development
Yes
Data Aggregation and Publishing
No
Deployment Management
Yes
Drag & Drop
Yes
Integrations Management
Yes
Iteration Management
Yes
Performance Monitoring
No
Requirements Management
No
Templates
Yes
Visual Modeling
Yes
Web / Mobile App Development
Yes
Workflow Management
Yes
Product Features
Low-Code Development
AI-Assisted Development
No
Business Process Automation
No
Collaborative Development
No
Data Aggregation and Publishing
No
Deployment Management
No
Drag & Drop
No
Integrations Management
No
Iteration Management
No
Performance Monitoring
No
Requirements Management
No
Templates
No
Visual Modeling
No
Web / Mobile App Development
No
Workflow Management
No