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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We provide a low-code AI solution designed for the creation of smart digital assistants that address your most significant customer service challenges. At the heart of our technology lies natural language processing, which caters to your immediate demands, adapts based on your business insights, and achieves global automation rates exceeding 80%. Our Intelligent Virtual Assistant is engineered to streamline support interactions with little to no human involvement required. It offers comprehensive transactional automation, such as processing payments and modifying orders, by seamlessly integrating with leading business platforms. Unlike traditional chatbots that rely on rule-based systems and generic industry training, often resulting in limited effectiveness and poor customer experiences, Automaise introduces an AI layer specifically customized for your organization. This bespoke AI solution is adept at comprehending customer behaviors as it continually learns from your top-performing agents and utilizes your customer support data for its training, thereby enhancing the overall service experience. As a result, businesses can expect improved efficiency and satisfaction among their customer base.

Description

Effortlessly develop advanced web applications aimed at data gathering and process automation without needing to write code. HCL Leap provides a low-code development environment that streamlines the design, creation, and implementation of applications. You can register for our sandbox to explore sample applications, access training resources, and experience the product firsthand! HCL Leap serves as a flexible and user-friendly tool that empowers business users to craft and implement applications and forms that enhance customer interactions while optimizing processes. Manage updates to customer insurance policies, assess customer credit portfolios, and facilitate online customer support seamlessly. Additionally, it features an airline claims system for monitoring customer inquiries and managing online requests. The platform promotes customer engagement, streamlines satisfaction processes, and centralizes employee user accounts, making it an indispensable asset for any organization looking to improve efficiency and service quality. With HCL Leap, transforming your business operations has never been easier or more efficient.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Automaise

Founded

2017

Country

Portugal

Website

www.automaise.com

Vendor Details

Company Name

HCL Software

Founded

1976

Country

Italy

Website

www.hcltechsw.com/leap

Product Features

Low-Code Development

AI-Assisted Development Yes 
Business Process Automation Yes 
Collaborative Development Yes 
Data Aggregation and Publishing No 
Deployment Management Yes 
Drag & Drop Yes 
Integrations Management Yes 
Iteration Management Yes 
Performance Monitoring No 
Requirements Management No 
Templates Yes 
Visual Modeling Yes 
Web / Mobile App Development Yes 
Workflow Management Yes 

Product Features

Low-Code Development

AI-Assisted Development No 
Business Process Automation No 
Collaborative Development No 
Data Aggregation and Publishing No 
Deployment Management No 
Drag & Drop No 
Integrations Management No 
Iteration Management No 
Performance Monitoring No 
Requirements Management No 
Templates No 
Visual Modeling No 
Web / Mobile App Development No 
Workflow Management No 

Alternatives

Alternatives