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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Autoflows serves as an innovative automation platform designed specifically for the aftersales segment of the auto retail industry, enabling dealerships to harness their data effectively. Aimed at enhancing revenue, minimizing manual tasks, and enriching the customer experience, Autoflows integrates seamlessly with various systems such as DMS, CRM, OEM data, motor registries, and additional third-party data sources to pinpoint the most suitable customers for an array of services including maintenance, MOT, tire replacements, recalls, and pending tasks. The platform intelligently scans repair orders and their line items, leveraging AI and text analytics to categorize comprehensive repair histories into actionable services. By merging repair histories with appointment details, mileage trends, and vehicle specifics, it forecasts the optimal customers to reach out to and the ideal timing for communication. Upon identifying a service opportunity, Autoflows engages customers through tailored daily outreach via email, SMS, WhatsApp, interactive messaging forms, and AI-driven phone conversations. Notably, its Voice AI technology efficiently manages inbound service inquiries around the clock, covering aspects such as booking appointments, diagnostics, status updates, rescheduling, additional services, and general questions, ultimately ensuring a smooth and responsive customer interaction experience. This comprehensive approach not only streamlines dealership operations but also fosters stronger relationships with customers, making Autoflows an essential tool in the modern auto retail landscape.

Description

RepairLink is a digital platform for parts procurement aimed at linking automotive dealerships, suppliers, and repair shops via a unified online system for sourcing and purchasing mechanical components. By offering a web-based interface, it enables repair facilities to easily search for, price, and order original equipment manufacturer (OEM) parts directly from their selected dealership suppliers, thus streamlining the process and eliminating the need for tedious phone calls, faxes, or manual ordering methods. Users can conveniently access the platform from a computer or mobile device with internet connectivity, allowing them to electronically submit and manage parts orders while also viewing real-time pricing, availability, and comprehensive information about the parts. The system features VIN-based lookup tools that help repair shops accurately identify the correct parts for individual vehicles, complemented by technical diagrams and illustrations that enhance order precision. Additionally, this innovative platform significantly reduces the time spent on parts procurement, allowing repair facilities to focus more on their core operations and customer service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Chrome
Microsoft Edge
Mozilla Firefox
Safari

Integrations

Google Chrome
Microsoft Edge
Mozilla Firefox
Safari

Pricing Details

€270 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Autoflows

Country

Denmark

Website

autoflows.com

Vendor Details

Company Name

OEC

Founded

2000

Country

United States

Website

oeconnection.com/products/repairlink/

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Product Features

Auto Body

Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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