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Average Ratings 2 Ratings

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support

Description

Autoflows serves as an innovative automation platform designed specifically for the aftersales segment of the auto retail industry, enabling dealerships to harness their data effectively. Aimed at enhancing revenue, minimizing manual tasks, and enriching the customer experience, Autoflows integrates seamlessly with various systems such as DMS, CRM, OEM data, motor registries, and additional third-party data sources to pinpoint the most suitable customers for an array of services including maintenance, MOT, tire replacements, recalls, and pending tasks. The platform intelligently scans repair orders and their line items, leveraging AI and text analytics to categorize comprehensive repair histories into actionable services. By merging repair histories with appointment details, mileage trends, and vehicle specifics, it forecasts the optimal customers to reach out to and the ideal timing for communication. Upon identifying a service opportunity, Autoflows engages customers through tailored daily outreach via email, SMS, WhatsApp, interactive messaging forms, and AI-driven phone conversations. Notably, its Voice AI technology efficiently manages inbound service inquiries around the clock, covering aspects such as booking appointments, diagnostics, status updates, rescheduling, additional services, and general questions, ultimately ensuring a smooth and responsive customer interaction experience. This comprehensive approach not only streamlines dealership operations but also fosters stronger relationships with customers, making Autoflows an essential tool in the modern auto retail landscape.

Description

Create your own templates or use the built-in templates to meet your needs. Your FMEA Worksheets and Dashboards can be completely customized to meet your specific needs! FMEA Process Control has reached a new level! Relyence's innovative Action Library and its powerful and customizable FMEA Workflow and Approvals and Notifications features help achieve the goal of living document FMEAs that are closed-loop. Relyence FMEA offers a wide range of powerful features that make it a top-of-the-line analysis solution. Relyence FMEA features are unmatched. They include role-based permissions and access control capabilities, as well as revision control. Relyence FMEA was designed with team concepts in the forefront. It allows you to access your analyses anywhere, anytime, and on any device, including mobile devices. Relyence FMEA is all about collaboration and connectivity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

€270 per month
Free Trial
Free Version

Pricing Details

£140 per month/per user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Autoflows

Country

Denmark

Website

autoflows.com

Vendor Details

Company Name

Relyence Corporation

Founded

2016

Country

United Kingdom

Website

relyence.com/products/fmea/

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Product Features

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