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Description
Autoflow, a cloud-based tool, provides digital service solutions to your clients, technicians, and service writers every step of the journey to modernize your shop. Shops can use Calendar to manage and monitor their operations more effectively. Your schedule and tasks can be viewed in a day, week or month format. Kiosk allows shops to attach the scheduler on their website so customers can schedule appointments. This will be directly integrated into autotext.me. Customers can also use the Kiosk/Scheduler to check-in at their shop and avoid the queues and wait for a service advisor. Simplicity is key. Our UI makes it simple for technicians to use our software on their smartphones, tablets, and desktops.
Description
Autoflows serves as an innovative automation platform designed specifically for the aftersales segment of the auto retail industry, enabling dealerships to harness their data effectively. Aimed at enhancing revenue, minimizing manual tasks, and enriching the customer experience, Autoflows integrates seamlessly with various systems such as DMS, CRM, OEM data, motor registries, and additional third-party data sources to pinpoint the most suitable customers for an array of services including maintenance, MOT, tire replacements, recalls, and pending tasks. The platform intelligently scans repair orders and their line items, leveraging AI and text analytics to categorize comprehensive repair histories into actionable services. By merging repair histories with appointment details, mileage trends, and vehicle specifics, it forecasts the optimal customers to reach out to and the ideal timing for communication. Upon identifying a service opportunity, Autoflows engages customers through tailored daily outreach via email, SMS, WhatsApp, interactive messaging forms, and AI-driven phone conversations. Notably, its Voice AI technology efficiently manages inbound service inquiries around the clock, covering aspects such as booking appointments, diagnostics, status updates, rescheduling, additional services, and general questions, ultimately ensuring a smooth and responsive customer interaction experience. This comprehensive approach not only streamlines dealership operations but also fosters stronger relationships with customers, making Autoflows an essential tool in the modern auto retail landscape.
API Access
Has API
API Access
Has API
Integrations
ALLDATA
AutoShop
LANKAR PRO
MaxxTraxx
Mitchell 1
NAPA TRACS
Omnique
Protractor
R.O. Writer
Shop Boss
Integrations
ALLDATA
AutoShop
LANKAR PRO
MaxxTraxx
Mitchell 1
NAPA TRACS
Omnique
Protractor
R.O. Writer
Shop Boss
Pricing Details
$199.99 per month
Free Trial
Free Version
Pricing Details
€270 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Autoflow
Founded
2012
Country
United States
Website
autoflow.com
Vendor Details
Company Name
Autoflows
Country
Denmark
Website
autoflows.com
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Auto Repair
Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
