Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AutoVA is an innovative online platform designed for B2B sourcing and supplier management, specifically tailored for e-commerce merchants and their suppliers. Merchants can link their Etsy stores, seamlessly import their product catalogs, and request vendor quotes that include pricing, minimum order quantities, and processing times. Once quotes are approved, they can be associated with store orders, and payments are facilitated through an AutoVA wallet, which holds the funds until shipment tracking is provided. Users have the ability to monitor the status of their orders, evaluate quotes, and analyze sales and expenditure at the store level, all while managing their suppliers, products, and orders from a centralized dashboard. The platform organizes purchasing activities by supplier, store, and carrier, and offers access controls based on user roles. Currently in its beta phase, AutoVA supports Etsy as a connected store, with plans to integrate eBay, Shopify, and Amazon in the near future. It effectively caters to merchants looking to source products while enabling suppliers to respond promptly to their inquiries. As the platform continues to evolve, it aims to enhance the efficiency of the e-commerce supply chain significantly.
Description
Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Amazon
No
BigCommerce
No
Cdiscount
No
Etsy
Yes
Gmail
No
Linnworks
No
Shopify
No
WooCommerce
No
eBay
No
Integrations
Amazon
Yes
BigCommerce
Yes
Cdiscount
Yes
Etsy
No
Gmail
Yes
Linnworks
Yes
Shopify
Yes
WooCommerce
Yes
eBay
Yes
Pricing Details
$0
Free: $0/month. Starter: $15/month; Pro: $39/month. The free plan has limits on supplier contacts and active suppliers. Transaction fees also apply: $0.375 per merchant order and $0.20 per supplier order. A 7-day free trial is available.
Free Trial
No
Free Version
Yes
Pricing Details
$33 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AUTOVA
Country
Israel
Website
beta.autova.io
Vendor Details
Company Name
Replyco
Founded
2019
Country
United Kingdom
Website
replyco.com
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
Yes
Surveys & Feedback
No
Virtual Assistant
Yes
Workflow Management
Yes
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
No
Whitelisting / Blacklisting
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
Yes
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes