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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Most content teams are drowning in documents - not because they lack writers, but because their tools weren't built for the scale, complexity, or compliance demands they're actually working under. Author-it was. For over 25 years, Author-it has been the CCMS of choice for organisations where documentation accuracy isn't optional. Manufacturing teams managing hundreds of product variants across 20+ languages. Software companies decoupling their help content from product release cycles. Utilities teams where a procedure gap isn't a typo problem - it's a regulatory one. The core architecture is built around component content: Topics (individual content units), assembled into Books (deliverables), stored in a central Library. Write once, publish everywhere - to HTML5, PDF, Word, SCORM/eLearning, XML, DITA, and AION, Author-it's structured JSON format built specifically for LLM and RAG pipeline consumption. This is the AI Content Foundation angle: your structured content, already tagged, already resolved, already formatted for machine ingestion. Built-in modules cover the full content lifecycle: structured authoring (no DITA or XML expertise required), translation workflow management with XLIFF export, multi-stage Review & Approve with full audit trails, variant and conditional content management, and publishing to multiple simultaneous output formats. Customer outcomes include $3M+ annual savings and 60–70% content reuse in global manufacturing, $2M+ savings and 90% reuse in enterprise software, and ISO/508 compliance achieved unlocking government procurement. Author-it is cloud-hosted SaaS, headquartered in New Zealand, with offices in Seattle and the Netherlands. Pricing: Contact for pricing @ author-it.com

Description

OpenText's ECM software facilitates the connection of content with digital enterprises, thereby boosting productivity, streamlining workflows, improving governance, and managing expenses. In light of the new operational hurdles introduced by the COVID-19 pandemic, enterprise content management (ECM) systems are essential for fostering organizational resilience. These systems oversee the entire lifecycle, distribution, and utilization of information within a company, encompassing everything from initial capture to final archiving and disposal. The most effective ECM solutions, powered by content services platforms and applications, enable organizations to merge the processes responsible for generating information with a unified content management system, enhancing access to information, breaking down isolated process barriers, and ensuring that governance is consistently applied, regardless of how or where content is generated. Furthermore, as businesses continue to adapt in a rapidly changing environment, the role of ECM software becomes increasingly crucial for maintaining operational effectiveness and compliance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Bedrock
BLUE Software
Claude
Cornerstone Content Anytime
DocsCorp
Elastic Cloud
Fluid Topics
Gemini
Grooper
Honeycomb
Legal Suite
Microsoft Copilot
Microsoft Word
Moodle
OpenAI
SYSTRAN
Trados Studio

Integrations

Amazon Bedrock
BLUE Software
Claude
Cornerstone Content Anytime
DocsCorp
Elastic Cloud
Fluid Topics
Gemini
Grooper
Honeycomb
Legal Suite
Microsoft Copilot
Microsoft Word
Moodle
OpenAI
SYSTRAN
Trados Studio

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Author-it

Founded

2000

Country

New Zealand

Website

www.author-it.com

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products/extended-ecm

Product Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Product Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Digital Asset Management

Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

eDiscovery

Case Analytics
Compliance Management
Discussion Threads
Document Indexing
Document Tracking
Full Text Extraction
Keyword Search
Metadata Extraction
Topic Clustering

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Legal Document Management

Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

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