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Description
Aurea Process delivers essential building blocks for business process management that are crucial for supporting intricate application environments, allowing you to design and evaluate multi-channel customer journeys. Customers engage through various channels, including web platforms, mobile devices, call centers, and physical retail locations. Each of these interactions involves navigating through layers of complex applications tailored to enhance their experience. By utilizing Aurea Process, your business process automation is equipped to adapt to and evolve with your changing infrastructure. This platform empowers you to craft the exact experiences that you want your customers to enjoy, which can then be seamlessly implemented across digital and physical touchpoints. Moreover, it fosters collaboration between IT and business teams, enabling them to work together towards achieving their objectives throughout every customer journey, whether driven by technology or personal interaction. This synergy between teams not only enhances efficiency but also improves customer satisfaction significantly.
Description
Explore the potential of the leading Process Mining tool tailored for your workflows. LANA visualizes processes in their genuine form, providing insights you may not have encountered before. The automatic comparison between target and actual states effectively highlights significant discrepancies in the process execution. Leveraging Machine Learning, LANA identifies not only the deviations but also the underlying reasons for them. With all pertinent data displayed clearly and customizable dashboards, you can maintain precise oversight of your processes. In mere seconds, LANA Process Mining constructs a comprehensive process model from your existing data, illustrating how various process variants are performed in everyday operations. The user-friendly design also emphasizes critical metrics, such as bottlenecks, excessive processing durations, and prolonged idle times. Whether you choose to upload your own target model or let LANA generate a fresh one, the tool adeptly uncovers all detectable process discrepancies. By understanding these insights, organizations can refine their operations and enhance overall efficiency.
API Access
Has API
API Access
Has API
Integrations
ADONIS BPM Suite
Apogee StoreFront
Simplifier
iGrafx Process360 Live
Integrations
ADONIS BPM Suite
Apogee StoreFront
Simplifier
iGrafx Process360 Live
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aurea
Founded
2012
Country
United States
Website
www.aurea.com/library/process/
Vendor Details
Company Name
LANA
Founded
2016
Country
Germany
Website
lanalabs.com/en/lana-process-mining/
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging