Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Aurea Process delivers essential building blocks for business process management that are crucial for supporting intricate application environments, allowing you to design and evaluate multi-channel customer journeys. Customers engage through various channels, including web platforms, mobile devices, call centers, and physical retail locations. Each of these interactions involves navigating through layers of complex applications tailored to enhance their experience. By utilizing Aurea Process, your business process automation is equipped to adapt to and evolve with your changing infrastructure. This platform empowers you to craft the exact experiences that you want your customers to enjoy, which can then be seamlessly implemented across digital and physical touchpoints. Moreover, it fosters collaboration between IT and business teams, enabling them to work together towards achieving their objectives throughout every customer journey, whether driven by technology or personal interaction. This synergy between teams not only enhances efficiency but also improves customer satisfaction significantly.
Description
Gain mastery over your business operations by streamlining processes, integrating data, and generating immediate, actionable insights into your operational landscape. Caseblocks offers pre-built solutions along with the adaptability to evolve in accordance with your organization's requirements. Given the sensitive nature of customer data, which encompasses personal, medical, and financial information, we prioritize significant investments in education, technology, and oversight to ensure the utmost security of your data within the Caseblocks cloud. Understanding that numerous organizations opt to retain business and customer data within their own facilities, Caseblocks is also available for on-premise deployment. Enhance your efficiency by automating tailored processes on the Caseblocks Cloud, a contemporary platform designed for the swift configuration and implementation of critical business operations. With Caseblocks, you can achieve greater productivity while ensuring your data remains secure and compliant.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Aurea
Founded
2012
Country
United States
Website
www.aurea.com/library/process/
Vendor Details
Company Name
EmergeAdapt
Country
United Kingdom
Website
caseblocks.com
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
No
Collaboration
No
Process Change Tracking
No
Process Mapping
No
Process Modeling & Design
No
Visual Workflow Management
No
Enterprise Service Bus (ESB)
Data Source Connectors
No
Electronic Data Interchange (EDI)
No
Enterprise Application Integration
No
Enterprise Integration Patterns (EIP)
No
Integrations Management
No
Messaging
No
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
Yes
Collaboration
Yes
Process Change Tracking
Yes
Process Mapping
No
Process Modeling & Design
Yes
Visual Workflow Management
No
Claims Processing
Adjustor Management
No
Case Management
Yes
Claim Resolution Tracking
Yes
Co-Pay & Deductible Tracking
No
Compliance Management
Yes
Customer Management
Yes
Electronic Claims
Yes
Forms Management
No
Paper-Based Claims
Yes
Payor Management
No
Policy Administration
Yes
eCommerce
CRM
Yes
Catalog Management
Yes
Channel Management
Yes
Customer Accounts
Yes
Data Security
Yes
Email Marketing
Yes
Inventory Management
Yes
Kitting
Yes
Loyalty Program
Yes
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
Yes
Promotions Management
No
Returns Management
Yes
Reviews Management
Yes
SEO Management
Yes
Shopping Cart
Yes
Templates
Yes
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
No
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
No
Special Order Management
Yes