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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Aurea Monitor provides essential tools for system monitoring, root-cause analysis, and issue detection that enable you to operate your business in real-time. With the capability to identify and address system problems before they affect your clients, real-time monitoring is crucial. Any delays in recognizing and resolving application issues can significantly impact customer satisfaction, making timely intervention critical. Aurea Monitor enhances your capacity to spot potential weaknesses and inefficiencies in system performance, allowing for quick fixes that elevate the customer experience. It automatically identifies every system within your infrastructure related to a business process, ensuring you maintain complete visibility as modifications or enhancements occur over time. Strive for optimal performance with a goal of achieving 100% uptime. Furthermore, Aurea Monitor continuously oversees all processes, offering proactive identification of issues and alerts, enabling you to tackle and rectify problems with even greater speed. The result is not only improved efficiency but also a more reliable service for your customers.

Description

Aurea Process delivers essential building blocks for business process management that are crucial for supporting intricate application environments, allowing you to design and evaluate multi-channel customer journeys. Customers engage through various channels, including web platforms, mobile devices, call centers, and physical retail locations. Each of these interactions involves navigating through layers of complex applications tailored to enhance their experience. By utilizing Aurea Process, your business process automation is equipped to adapt to and evolve with your changing infrastructure. This platform empowers you to craft the exact experiences that you want your customers to enjoy, which can then be seamlessly implemented across digital and physical touchpoints. Moreover, it fosters collaboration between IT and business teams, enabling them to work together towards achieving their objectives throughout every customer journey, whether driven by technology or personal interaction. This synergy between teams not only enhances efficiency but also improves customer satisfaction significantly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Jtest Yes 

Integrations

Jtest No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Aurea Software

Founded

2012

Country

Unites States

Website

www.aurea.com/library/monitor/

Vendor Details

Company Name

Aurea

Founded

2012

Country

United States

Website

www.aurea.com/library/process/

Product Features

System Monitoring

Alerts / Notifications No 
Antivirus Management No 
Data Backup / Recovery No 
Device Monitoring No 
Inventory Management No 
Patch Management No 
Policy-based Automation No 
Remote Monitoring No 
Reporting / Analytics No 
Risk Analysis No 
Server Monitoring No 
Service Configuration Management No 

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Enterprise Service Bus (ESB)

Data Source Connectors No 
Electronic Data Interchange (EDI) No 
Enterprise Application Integration No 
Enterprise Integration Patterns (EIP) No 
Integrations Management No 
Messaging No 

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