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Description
AuraWatcher is an AI-driven tool designed to monitor reputations by analyzing the comment sections of public social media profiles, currently focusing on TikTok, to identify potential reputation threats before they escalate. Rather than relying solely on keyword matching, its advanced language model comprehensively understands nuances like sarcasm, irony, and slang, categorizing comments into various threat types such as harassment, legal risks, boycott calls, and physical threats, while assigning severity scores ranging from 1 to 100 based on severity, reach, and speed of propagation. The tool also features surge detection to identify coordinated attacks and distinguishes between new hostility and older comments that have resurfaced. Users can easily add any public profile using the handle without needing to log in or provide passwords, and the tool checks recent posts at specified intervals, focusing on the most prominent comments. When the monitored activity surpasses user-defined thresholds, alerts are sent via email, browser notifications, or Telegram, complete with easy-to-understand summaries. Additionally, a user-friendly dashboard provides insights into trends, active alerts, resolution times, and the status of each profile being monitored. For agencies and enterprise users, upgraded tiers offer enhanced features like multi-profile management, team collaboration tools, and the ability to integrate with custom systems, ensuring comprehensive reputation oversight across a broader range of profiles. This multifaceted approach empowers users to stay ahead of potential reputation issues effectively.
Description
Local physical businesses frequently face challenges in garnering steady customer reviews, often due to hurdles in the review-writing process or language discrepancies. Saint Aura addresses this issue by transforming customer feedback into immediate, refined drafts.
Upon scanning a storefront's unique QR code, customers are greeted with an easy-to-use interface that prompts them with straightforward questions regarding their experience. In a matter of 5 to 8 seconds, Saint Aura's AI analyzes these responses to create a tailored review available in various languages. Customers have the convenience of copying, modifying, and posting the draft using direct links that take them straight to the platform's rating page. Additionally, for those who may have reservations, the system features an automated private feedback routing channel, which protects businesses from public negative comments by notifying their internal team first, thus ensuring a more controlled and constructive feedback environment. This innovative approach not only enhances customer engagement but also helps businesses maintain a positive online reputation.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Facebook
No
Google Business Profile
No
Justdial
No
TikTok
Yes
Tripadvisor
No
Yelp
No
Zomato
No
Integrations
Facebook
Yes
Google Business Profile
Yes
Justdial
Yes
TikTok
No
Tripadvisor
Yes
Yelp
Yes
Zomato
Yes
Pricing Details
$49/month
Free Trial
Yes
Free Version
No
Pricing Details
Rs 299/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AuraWatcher
Founded
2026
Country
Poland
Website
aurawatcher.com
Vendor Details
Company Name
KraftPixel
Founded
2014
Country
India
Website
www.saintaura.co
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
