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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Augmeta offers versatile AI companions that bridge the gaps in product and engineering management, significantly enhancing your team's effectiveness without incurring high expenses. By collaborating with these AI peers, you can implement established strategies, frameworks, and insights tailored to your product and engineering tasks. You have the flexibility to create your own assignments while integrating your team and specific context. These AI peers can efficiently handle tasks on your behalf, providing immediate results through seamless interactions. Each task leverages the methodologies, playbooks, and frameworks employed by leading figures in product and engineering. The AI peers are designed to adapt to your team's unique needs, circumstances, and scenarios, ensuring a personalized experience. You can use a simple no-code builder to create new AI-driven and integrated tasks that amplify your team's productivity. This approach brings specialized knowledge directly to your specific situations and challenges. You can engage with AI peers in real-time, no matter your location, allowing you to incorporate your team's templates, best practices, and context. With familiar collaboration features enhanced by AI peers, you can transform the way your team works together and achieves its goals. Overall, Augmeta redefines team collaboration by making advanced resources readily accessible and adaptable.

Description

DaemonLayer operates above your PSA, streamlining the repetitive tasks associated with Microsoft 365 requests that often take up valuable engineer time. It manages processes such as password resets, group modifications, mailbox permissions, user updates, license assignments, and out-of-office settings completely autonomously, without requiring any intervention from technicians. Support emails that come in are automatically categorized, triaged using AI technology, and sent to your service desk with all the necessary context already compiled. Even before the triage process is finished, DaemonLayer gathers information about the M365 user, reviews past tickets for any related issues, assesses the situation's confidence level, and recommends the most appropriate technician, completing this in less than four seconds. It also features seamless two-way integration with both ConnectWise and Autotask, ensuring that PSA embedded panels display triage summaries, duplicate notifications, and workflow approvals directly within your ticketing system. Furthermore, a trust-based change authorization mechanism is in place to manage sensitive tasks, equipped with customizable human-in-the-loop approval checkpoints to enhance security and accountability. With these capabilities, DaemonLayer significantly boosts efficiency and reduces the workload on IT teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Autotask PSA No 
Claude Yes 
ConnectWise PSA No 
Hudu No 
Microsoft 365 No 
Microsoft Teams No 
OpenAI Yes 
Slack No 

Integrations

Autotask PSA Yes 
Claude No 
ConnectWise PSA Yes 
Hudu Yes 
Microsoft 365 Yes 
Microsoft Teams Yes 
OpenAI No 
Slack Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

£220/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Augmeta

Country

United States

Website

augmeta.ai/

Vendor Details

Company Name

Silent Signal Ltd

Founded

2025

Country

United Kingdom

Website

daemonlayer.com

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Product Features

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