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Description
AuditShipment specializes in shipping audits, focusing on helping businesses reduce shipping expenses by as much as 16% through automated refunds for various errors including delays and incorrect surcharges. Our service ensures that you pay fair shipping rates with our advanced automated invoice auditing system. We meticulously examine your shipping invoices for potential carrier mistakes, such as late deliveries and billing inaccuracies. By utilizing our insights into last-mile fulfillment, you can effectively monitor and control your shipping costs, preventing any revenue losses. Additionally, we empower you to track the delivery performance of your shipping providers and establish key performance indicators (KPIs) that align with your logistical goals. Ultimately, our goal is to enhance your shipping efficiency and cost-effectiveness.
Description
Dispatchly is a software solution designed for shipment audits that identifies parcels that are late, lost, or damaged, and automatically processes refund claims with the respective carriers on your behalf. It tracks every shipment across over 380 carriers, including major names like UPS, FedEx, DHL, DPD, and Royal Mail, ensuring compliance with each carrier's service level agreements. Whenever a parcel fails to meet the required standards, Dispatchly gathers the necessary evidence and submits the claim before the cutoff date. Users can securely connect their carrier API keys, which are encrypted, restricted to claim-related activities, and can be revoked at any time through the user dashboard. Additionally, Dispatchly provides a carrier scorecard that evaluates each carrier based on metrics such as on-time delivery rates, frequency of damage, and the speed of claims processing. Refunds are directly credited to your carrier account, allowing you to retain the full amount. The service operates on a straightforward monthly fee structure, eliminating any commission on recovered funds, which means you keep 100% of what is refunded. This comprehensive approach ensures transparency and efficiency in managing shipment-related issues.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
AWeber
Yes
ActiveCampaign
Yes
Ecwid
Yes
Freshservice
Yes
Gmail
Yes
Google Sheets
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Jira Service Management
Yes
Integrations
AWeber
No
ActiveCampaign
No
Ecwid
No
Freshservice
No
Gmail
No
Google Sheets
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
Jira Service Management
No
Pricing Details
30% of successful refunds
Free Trial
No
Free Version
Yes
Pricing Details
€899/month (billed annually)
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AuditShipment
Founded
2010
Country
United States
Website
auditshipment.com
Vendor Details
Company Name
Dispatchly
Founded
2025
Country
Netherlands
Website
dispatch.ly
Product Features
Parcel Audit
Auditing & Claim Filing Services
Yes
Automated Audit
Yes
Automated Claim Filing
Yes
Carrier Invoice Auditing
Yes
Cost Recovery Reporting
Yes
Data Import
Yes
Exceptions Management
Yes
Package Analytics
Yes
Predictive Analytics
Yes
Shipping Monitoring
Yes
Shipping Optimization
Yes
Third Party Management
No
Product Features
Parcel Audit
Auditing & Claim Filing Services
No
Automated Audit
No
Automated Claim Filing
No
Carrier Invoice Auditing
No
Cost Recovery Reporting
No
Data Import
No
Exceptions Management
No
Package Analytics
No
Predictive Analytics
No
Shipping Monitoring
No
Shipping Optimization
No
Third Party Management
No
