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Description
The Außendienstapp serves as a comprehensive field service management solution tailored specifically for food and beverage brands, manufacturers of consumer goods, and independent sales agencies in the retail sector. This innovative software streamlines the processes of visit documentation, photo record-keeping, and team activity monitoring, effectively replacing outdated methods such as WhatsApp, Excel, and traditional paper forms.
With the ability for managers to create personalized report templates that include checkboxes, rating scales, dropdown options, and photo uploads, the platform enhances reporting efficiency. The user-friendly dashboard provides a real-time overview of team activities, completed reports, and upcoming visits, while territories are allocated automatically based on postal codes.
Field representatives can generate organized visit reports directly from their mobile devices, incorporating photos and detailed notes regarding store visits, shelf displays, product placements, and pricing information. All data syncs seamlessly to the manager dashboard, ensuring that information is always up to date.
Remarkably, no IT department is necessary, allowing teams to get started in under five minutes. The system accommodates both employed field representatives and independent sales agents within a single platform, and it comes pre-configured to work with major retail chains in Germany. Additionally, the app is hosted on German servers and adheres to GDPR regulations, ensuring compliance and data security.
Description
Enhance your team's efficiency on every journey and at any location with features designed for intricate routing, territory optimization, and real-time field updates. By utilizing route optimization and automatic logging of activity data, you can save valuable hours in planning, administration, and driving time. This allows you to concentrate on high-priority nearby leads and service appointments within each field opportunity. You can effectively prioritize and scale daily customer visits by leveraging essential business data, including lead value and account type. For those requiring advanced capabilities, upgrading to Salesforce Maps Advanced provides additional features for complex geo-visualization, enhanced route optimization, and robust analytics. Effortlessly integrate vital account and user information with the territory planning and assignment process for streamlined coordination. By eliminating tedious manual planning tasks, you can efficiently explore multiple scenarios with ease and agility. Additionally, territories can be balanced automatically based on the most relevant attributes, allowing you to strategically plan daily routes according to accessibility for your teams, thereby maximizing productivity and efficiency in the field. Furthermore, this holistic approach ensures that your workforce is always equipped to tackle challenges as they arise, fostering a more responsive and adaptable operational environment.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Collate
Salesforce
Pricing Details
€39 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Außendienstapp
Founded
2026
Country
Germany
Website
www.aussendienstapp.de
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/sales/mapping-software/
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Product Features
Fleet Management
Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management
Location Intelligence
Behavioral Analytics
Data Visualization
Demographic Data
Geocoding
Geofencing
Location Tracking
Predictive Analytics
Trade Area Analysis
Route Planning
Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management
Sales Acceleration
CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management
Sales Enablement
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management
