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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Atonom is an AI employee platform that allows businesses to hire Cloud Employees for support, recruiting, customer success, sales, reception, and event operations. Each AI Employee has a name, role, personality, goals, memory, communication channels, and integrations designed to help it own real work inside a business. The platform includes AI teammates such as Miles for customer support, Reece for recruiting, Sofia for customer success, and Zoey for sales development. Miles can resolve common support issues instantly, escalate complex cases, and help customers receive answers faster. Atonom supports communication across web chat, web voice, SMS, email, calls, Slack, and additional business channels. Its integrations connect with existing systems so companies can customize workflows and drive results without replacing their current tools. The platform uses company knowledge, shared memory, and workflow history so AI Employees can learn the business and improve over time. Enterprise-grade governance includes SOC 2 Type 2 compliance, HIPAA compliance, data encryption, strict agent guardrails, and accountability for AI actions. By combining AI employees, role-based automation, memory, multichannel communication, integrations, workflow customization, and security controls, Atonom helps companies scale outcomes instead of headcount.

Description

Agent Hub serves as the core platform provided by HubSpot for the creation, execution, and oversight of AI agents that cater to marketing, sales, and customer support needs. These agents leverage real-time CRM data to ensure they possess the necessary customer insights for generating demand, closing deals, and assisting clients effectively. Teams have the flexibility to either deploy pre-built agents or design personalized agents on a unified interface, utilizing their unique prompts, knowledge bases, tools, CRM data, and integrated third-party applications without requiring any programming skills. The Prospecting Agent identifies signals indicating potential purchases and initiates tailored outreach efforts, while the Smart Deal Progression agent recommends actionable next steps, updates CRM information, and provides follow-up reminders post-sales conversations. Additionally, the Customer Agent efficiently addresses frequent queries and qualifies leads across various channels by utilizing actual contact and contract data, thereby allowing service teams to focus on more complex cases that necessitate human intervention. Finally, the Data Agent assists teams in quickly answering inquiries about contacts and companies by pulling information from CRM data, phone calls, emails, and documents, streamlining the process of researching customers and prioritizing accounts for faster action. Together, these features empower teams to enhance their efficiency and improve customer engagement.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Adobe Marketo Engage Yes 
Axis LMS Yes 
ChatGPT No 
Domo Yes 
GoTo Meeting Yes 
Google Cloud Platform Yes 
HelpDocs Yes 
HubSpot AEO No 
HubSpot AI No 
HubSpot Academy No 
HubSpot Meetings No 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Salesforce Yes 
Salesloft Yes 
Zapier Yes 
Zendesk Yes 

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Adobe Marketo Engage No 
Axis LMS No 
ChatGPT Yes 
Domo No 
GoTo Meeting No 
Google Cloud Platform No 
HelpDocs No 
HubSpot AEO Yes 
HubSpot AI Yes 
HubSpot Academy Yes 
HubSpot Meetings Yes 
Microsoft 365 No 
Microsoft Outlook No 
Microsoft Teams No 
Salesforce No 
Salesloft No 
Zapier No 
Zendesk No 

Pricing Details

$749 per month
Free Trial No 
Free Version No 

Pricing Details

$0.50 per resolution
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Atonom

Founded

2018

Country

United States

Website

atonom.ai/

Vendor Details

Company Name

HubSpot

Founded

2006

Country

United States

Website

www.hubspot.com/products/artificial-intelligence

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