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support

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Description

The Jira-integrated CMDB and asset management system provides comprehensive visibility into infrastructure dependencies, enabling users to effectively oversee assets, swiftly resolve incidents, and reduce the potential adverse effects of changes. With a graphical representation of various asset dependencies, you can easily evaluate the implications of these connections at a glance. This tool ensures that essential asset information is readily accessible whenever and wherever it is needed. Mindville's Insight, now a part of Atlassian, empowers IT teams to lower mean time to resolution (MTTR) by identifying which services are impacted and clarifying the relationships among them. By enhancing understanding through visualization, Insight helps teams grasp the “who, what, when, and where” concerning any issues that may arise. Additionally, data can be seamlessly imported from cloud providers, other CMDB solutions, or through formats like CSV, JSON, and REST-API. Furthermore, Insight Integration apps facilitate the connection and data import from major cloud providers such as AWS, Azure, and Google Cloud, thereby streamlining asset management processes even further. This comprehensive approach not only aids in managing assets but also significantly enhances incident response capabilities.

Description

Conclusion elevates corporate process management to a whole new level. Conclusion offers powerful text editing and collaboration tools, a slick interface design and customizable workflows. Conclusion is unique because it automates all processes - from requirements collection to project tracking, tracking, and task management – in one solution. There is no need to integrate multiple tools or purchase additional instruments. Conclusion is the result of extensive research. The interface, data model, and workflow engine are optimized for modern work environments. We understand that every customer has a unique approach and culture. Therefore, we offer several pre-defined methodologies that can be extended by customers.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Jira Yes 
Microsoft Azure Yes 
Atlas CRM Yes 
Beeceptor Yes 
Curiosity Modeller Yes 
Dash0 Yes 
Endor Labs Yes 
Exegy SMDS Yes 
Google Cloud Platform Yes 
Intento Yes 
Jamf Now Yes 
PangaeAPI Yes 
Producter Yes 
Qloze Yes 
ServiceNow Yes 
Slack No 
SwarmZero Yes 
Telegram No 
openIndiana Yes 

Integrations

Jira Yes 
Microsoft Azure Yes 
Atlas CRM No 
Beeceptor No 
Curiosity Modeller No 
Dash0 No 
Endor Labs No 
Exegy SMDS No 
Google Cloud Platform No 
Intento No 
Jamf Now No 
PangaeAPI No 
Producter No 
Qloze No 
ServiceNow No 
Slack Yes 
SwarmZero No 
Telegram Yes 
openIndiana No 

Pricing Details

$5 per month
$5 per month for up to 10 users
$2.5 per user per month for 11 to 100 users
Free Trial Yes 
Free Version No 

Pricing Details

Named or concurrent user licensing per module
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Atlassian

Founded

2002

Country

United States

Website

www.atlassian.com/software/insight

Vendor Details

Company Name

Eller

Founded

1998

Country

Czech Republic

Website

www.eller.com

Product Features

CMDB

Change Management No 
Configuration Management No 
Data Visualization No 
Device Auto Discovery No 
IT Asset Management No 
Impact Management No 
License Management No 
Performance Management No 
Relationship Mapping No 

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

Product Features

Agile Project Management Tools

Backlog Management Yes 
Feedback Management Yes 
Gantt/Timeline View Yes 
Kanban Board Yes 
Prioritization Yes 
Request Management Yes 
Resource Management Yes 
Retrospectives Management Yes 
Status Tracking Yes 
Supports Scrum Yes 
Team Management Yes 
Template Management Yes 
Workflow Management Yes 

Business Process Management

Access Controls / Permissions Yes 
Alerts / Notifications Yes 
Business Process Automation Yes 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping No 
Process Modeling & Design Yes 
Visual Workflow Management Yes 

CMDB

Change Management Yes 
Configuration Management Yes 
Data Visualization Yes 
Device Auto Discovery No 
IT Asset Management Yes 
Impact Management Yes 
License Management Yes 
Performance Management No 
Relationship Mapping Yes 

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing No 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration No 
Task Management Yes 
Territory Management No 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management No 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management Yes 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

Low-Code Development

AI-Assisted Development No 
Business Process Automation Yes 
Collaborative Development No 
Data Aggregation and Publishing No 
Deployment Management Yes 
Drag & Drop No 
Integrations Management Yes 
Iteration Management No 
Performance Monitoring No 
Requirements Management Yes 
Templates Yes 
Visual Modeling No 
Web / Mobile App Development No 
Workflow Management Yes 

Project Management

Agile Methodologies Yes 
Budget Management Yes 
Client Portal Yes 
Collaboration Tools Yes 
Cost-to-Completion Tracking No 
Customizable Templates Yes 
Gantt Charts Yes 
Idea Management Yes 
Kanban Board Yes 
Milestone Tracking Yes 
Portfolio Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 
Traditional Methodologies Yes 

Requirements Management

Automated Functional Sizing No 
Automated Requirements QA No 
Automated Test Generation No 
Automated Use Case Modeling No 
Change Management Yes 
Collaboration Yes 
History Tracking Yes 
Prioritization Yes 
Reporting Yes 
Status Reporting Yes 
Status Tracking Yes 
Summary Reports Yes 
Task Management Yes 
To-Do List Yes 
Traceability Yes 
User Defined Attributes Yes 

Service Desk

CMDB Yes 
Change Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Base Yes 
Mobile Access Yes 
Procurement Management Yes 
Remote Control No 
SLA Management Yes 
Self Service Portal Yes 

Test Management

Automation Integration Yes 
Collaboration Tools Yes 
Pass/Fail Results Tabulation Yes 
Reporting / Analytics Yes 
Requirements Management Yes 
Test Scheduling Yes 
Test Tracking No 
Time/Budget Tracking Yes 

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