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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

At Your Service Software, Inc. develops comprehensive repair and service management solutions tailored for repair centers to monitor items they receive for repair or servicing, as well as for retail stores that manage items sent out for repairs. This software aims to enhance operational efficiency, diminish expenses, and elevate customer service across a wide array of repair or service industries, ensuring it remains a worthwhile investment over time. The enterprise-level software is compatible with Microsoft SQL or MySQL databases, designed to support repair centers handling numerous users, extensive data, and multiple locations. Similarly, it caters to retail establishments that dispatch repairs, also accommodating many users, large data volumes, and various locations. For smaller operations, the software includes a full-featured option for Microsoft Access databases, ideal for managing repair centers with 10 to 15 users across one or more sites, making it adaptable to diverse business needs. This versatility allows businesses of all sizes to streamline their processes and improve service delivery effectively.

Description

RepairAmigo is a self-hosted management solution designed for repair shops specializing in cell phones, computers, game consoles, and various electronics. The software effectively combines repair tickets and customer information with inventory management, cash-only point of sale systems, receipts, reporting capabilities, warranty tracking, and permissions based on user roles. This platform enables shops to manage repairs from the moment a customer drops off their device until they pick it up, while also allowing them to monitor parts and sales, as well as evaluate overall shop performance. An optional feature for Twilio texting is available as part of the vendor's offering. RepairAmigo is designed to operate as a virtual machine within VirtualBox on Windows, Linux, or Intel Mac systems, ensuring flexibility for different shop environments. Staff members can easily access the software via web browsers on any connected device, such as computers, tablets, or smartphones, all while the system is hosted internally to maintain data privacy. The vendor promotes the software as being available at no cost to users, making it an attractive option for small businesses in the repair industry. Overall, RepairAmigo aims to streamline operations and enhance service quality in repair shops.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Twilio Messaging No 

Integrations

Twilio Messaging Yes 

Pricing Details

$35.92 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$0 (Free)
Free to use. Self-hosted in a VirtualBox virtual machine on a shop computer.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

At Your Service Software

Founded

2016

Country

United States

Website

ayssoftware.com

Vendor Details

Company Name

RepairAmigo

Country

United States

Website

repairamigo.com

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing No 
CRM No 
Intake Forms No 
Inventory Management No 
Parts Inventory Management No 
Point of Sale (POS) No 
Repair Tracking No 
Work Order Management No 

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing No 
CRM No 
Intake Forms No 
Inventory Management No 
Parts Inventory Management No 
Point of Sale (POS) No 
Repair Tracking No 
Work Order Management No 

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