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Average Ratings 3 Ratings

Total
ease
features
design
support

Description

At Your Service Software, Inc. develops comprehensive repair and service management solutions tailored for repair centers to monitor items they receive for repair or servicing, as well as for retail stores that manage items sent out for repairs. This software aims to enhance operational efficiency, diminish expenses, and elevate customer service across a wide array of repair or service industries, ensuring it remains a worthwhile investment over time. The enterprise-level software is compatible with Microsoft SQL or MySQL databases, designed to support repair centers handling numerous users, extensive data, and multiple locations. Similarly, it caters to retail establishments that dispatch repairs, also accommodating many users, large data volumes, and various locations. For smaller operations, the software includes a full-featured option for Microsoft Access databases, ideal for managing repair centers with 10 to 15 users across one or more sites, making it adaptable to diverse business needs. This versatility allows businesses of all sizes to streamline their processes and improve service delivery effectively.

Description

Fixably is web-based repair management software that helps streamline the service workflow to save time and cost for every repair. The average repair shop technician spends far too much time on administrative tasks, time that can be used to do more repairs and improve your customer's service experience. We know this because we are service professionals and we built Fixably to automate all non-repair tasks. - We help technicians manage repairs more efficiently so they can spend more time on technical tasks. Every technician gets the advantage of what we have learned from over a million repairs logged on Fixably. - As a business owner, Fixably gives you performance and financial control. Benefit from automating 80% of process work and granular data management. - Fixably ensures a hassle-free end-to-end customer experience that is the result of integrated customer communication. Our updated Apple GSX API integration makes it the best platform for Apple Authorized Service Providers. The integration eliminates the need to switch between software while managing a repair. You can create repairs, order parts, find and read articles, or get clear instructions and assistance from the Fixably interface.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Maps
Moneris
QuickBooks Online
Slack
Stripe
Tyro EFTPOS

Integrations

Google Maps
Moneris
QuickBooks Online
Slack
Stripe
Tyro EFTPOS

Pricing Details

$35.92 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

At Your Service Software

Founded

2016

Country

United States

Website

ayssoftware.com

Vendor Details

Company Name

Fixably

Founded

2015

Country

Finland

Website

fixably.com

Product Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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