Average Ratings 2 Ratings

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

A straightforward method to instill confidence in your community while maintaining your anonymity is to obtain a customized KYC NFT featuring your project branding. This package includes a pre-written Medium article for announcing to clients, a detailed Twitter post explaining your KYC, and promotional materials suitable for all your social platforms. You will also receive a guide on leveraging your KYC's impact through Assure, along with a dedicated page on the assuredefi domain tailored specifically for your project. Furthermore, a thorough audit for crypto startups will be conducted, focusing on aspects beyond the code itself. Employing our unique point-scoring system, the OPTIX audit evaluates essential elements related to a business's market entry potential. Due diligence involves a careful examination and analysis of information to facilitate informed decision-making. Our DILIGENCE reports compile all vital business information into a stylized document, ensuring you have everything you need for strategic planning. All these resources aim to enhance your project’s credibility in the crypto space.

Description

Enhance the efficiency of your support ticket management through our streamlined workflow system. Quickly assign personnel, categorize, prioritize, and tag issues more swiftly than with any other helpdesk solution available. Automate tedious tasks to save time. Easily locate tickets with just a single click. Empower customers to find their own solutions using your knowledge base. Seamlessly incorporate articles into tickets or as direct links for easier access. Integrate your knowledge base onto your website and customize its appearance to fit your branding. Make your knowledge base readily available from any page on your site using the Snappy Widget. Offer your customers a polished support experience by integrating our ticket widget onto your platform. Accelerate response times by utilizing pre-written responses in support tickets with a few simple keystrokes. Introduce automation to efficiently manage ticket assignments, tagging, prioritization, and instant replies upon ticket receipt. Additionally, create customizable workflows that adapt to your team's unique needs, ensuring a personalized approach to customer support.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Checkmate
Hestia Control Panel
Integry
ProjectManager
Wufoo

Integrations

Checkmate
Hestia Control Panel
Integry
ProjectManager
Wufoo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$15 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Assure DeFi

Country

Australia

Website

assuredefi.com

Vendor Details

Company Name

Snappy

Website

besnappy.com

Product Features

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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