Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
A straightforward method to instill confidence in your community while maintaining your anonymity is to obtain a customized KYC NFT featuring your project branding. This package includes a pre-written Medium article for announcing to clients, a detailed Twitter post explaining your KYC, and promotional materials suitable for all your social platforms. You will also receive a guide on leveraging your KYC's impact through Assure, along with a dedicated page on the assuredefi domain tailored specifically for your project. Furthermore, a thorough audit for crypto startups will be conducted, focusing on aspects beyond the code itself. Employing our unique point-scoring system, the OPTIX audit evaluates essential elements related to a business's market entry potential. Due diligence involves a careful examination and analysis of information to facilitate informed decision-making. Our DILIGENCE reports compile all vital business information into a stylized document, ensuring you have everything you need for strategic planning. All these resources aim to enhance your project’s credibility in the crypto space.
Description
Enhance the efficiency of your support ticket management through our streamlined workflow system. Quickly assign personnel, categorize, prioritize, and tag issues more swiftly than with any other helpdesk solution available. Automate tedious tasks to save time. Easily locate tickets with just a single click. Empower customers to find their own solutions using your knowledge base. Seamlessly incorporate articles into tickets or as direct links for easier access. Integrate your knowledge base onto your website and customize its appearance to fit your branding. Make your knowledge base readily available from any page on your site using the Snappy Widget. Offer your customers a polished support experience by integrating our ticket widget onto your platform. Accelerate response times by utilizing pre-written responses in support tickets with a few simple keystrokes. Introduce automation to efficiently manage ticket assignments, tagging, prioritization, and instant replies upon ticket receipt. Additionally, create customizable workflows that adapt to your team's unique needs, ensuring a personalized approach to customer support.
API Access
Has API
API Access
Has API
Integrations
Checkmate
Hestia Control Panel
Integry
ProjectManager
Wufoo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$15 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Assure DeFi
Country
Australia
Website
assuredefi.com
Vendor Details
Company Name
Snappy
Website
besnappy.com
Product Features
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management