Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Assort Health is an innovative AI platform designed specifically for healthcare providers, adept at managing both incoming and outgoing patient communications through voice, text, and web channels, achieving a remarkable resolution rate of up to 90%. This platform operates continuously throughout the year in various languages and efficiently handles tasks such as scheduling appointments, rescheduling, cancellations, confirmations, addressing provider inquiries, responding to frequently asked questions, obtaining lab results, processing prescription refills, managing billing questions, and sending reminders or follow-ups. Furthermore, it intelligently directs interactions to human representatives when necessary, generates pre-visit notes customized for provider needs, and facilitates outbound outreach initiatives such as waitlist management and re-engagement through voice, SMS, or email. Assort Health seamlessly integrates with existing electronic health record (EHR) and practice management systems, including widely used platforms like Cerner, Epic, AthenaHealth, AdvancedMD, and eClinicalWorks. With a foundation of over 1.1 million workflows fine-tuned from countless patient interactions, Assort Health sets a new standard for patient engagement in the healthcare sector. Its ability to streamline operations while enhancing patient experiences positions it as a vital tool for modern healthcare practices.
Description
Diagna serves as an automation platform tailored for healthcare workflows specifically within specialty practices. It efficiently handles incoming faxes and various documents by discerning their types, extracting essential data, correlating records with patients, updating electronic health record (EHR) fields, and directing tasks or exceptions to appropriate staff members. The workflows it offers encompass fax triage, referral intake and follow-ups, as well as automated data entry; additionally, it facilitates processes related to records, laboratory results, prior authorizations, insurance claim denials, and prescriptions. Practices have the flexibility to retain their existing fax numbers and EHR systems, with Diagna being adaptable to fit their specific operations and infrastructure. This product is particularly designed for independent specialty practices and multi-location groups, assisting front-desk personnel, referral teams, billing departments, and practice-management staff with their documentation-heavy administrative duties. Users have the ability to review actions taken and make corrections to fields as needed, with ambiguous cases being sent for further human evaluation, ensuring that no detail is overlooked in the workflow process. Overall, Diagna enhances the efficiency and accuracy of administrative tasks within healthcare settings.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
eClinicalWorks
Yes
AdvancedMD
Yes
DrChrono
No
Elation Health
Yes
EpicCare EMR
Yes
Greenway Health
Yes
ModMed
Yes
NexTech Patient Portal
Yes
Oracle Health
Yes
Tebra
No
Integrations
eClinicalWorks
Yes
AdvancedMD
No
DrChrono
Yes
Elation Health
No
EpicCare EMR
No
Greenway Health
No
ModMed
No
NexTech Patient Portal
No
Oracle Health
No
Tebra
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Assort Health
Founded
2023
Country
United States
Website
www.assorthealth.com
Vendor Details
Company Name
Diagna.ai
Founded
2023
Country
United States
Website
www.diagna.ai/