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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Every Association Management firm has distinct requirements, which is why AtHomeNet Association Management Websites are crafted to be both versatile and adaptable. Featuring user-friendly tools such as our "Limitless Modules," you can swiftly design various sections of your website in just a few minutes. These websites represent the most comprehensive solutions available for community and portfolio property management in today’s market. By utilizing AtHomeNet Association Management Websites, you can enhance your business growth, reduce expenses, and optimize property management practices amidst current challenges. Elevate the experience for your communities with the innovative FRONTSTEPS mobile app, which allows you to differentiate your brand through advanced technology. FRONTSTEPS takes care of creating personalized websites for you, enabling you to concentrate on effectively supporting the communities you serve while enhancing your overall service delivery. This level of customization and efficiency can significantly transform how your organization interacts with its members.

Description

TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$35 per month
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FRONTSTEPS

Founded

1998

Country

United States

Website

www.athomenet.com

Vendor Details

Company Name

TapHero

Country

United States

Website

taphero.com

Product Features

Association Management

Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

HOA

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Product Features

HOA

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

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