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Description
The concept of Automation Singularity embodies a progressive, customer-focused, and agile environment dedicated to ongoing enhancement and optimization through an evolved workforce, thereby broadening the scope of opportunities. This approach highlights the essential role of human experts, whose creativity and empathy drive customer engagement, while they are supported by digital workers that excel in productivity and reliability. At EdgeVerve, we foresee a future where these two elements—human capabilities and digital efficiency—intersect to develop a new paradigm of the workforce, fostering a collaborative dynamic among individuals, processes, and technology. As the trend of automation accelerates, organizations must establish a robust groundwork to embark on the journey toward autonomous operations, which represents the ultimate phase of a future workforce. For instance, implementing automated finance and accounting solutions across over 60 nations for a prominent Health-Tech company, streamlining order processing and invoicing for a major petrochemical firm, and enhancing contact center operations through intelligent automation all serve to boost agent efficiency and provide a superior customer experience. Ultimately, the integration of these elements positions businesses to thrive in the evolving landscape of work.
Description
Evocom Productivity serves as an intuitive platform for digital transformation, project coordination, and task oversight within organizations, leveraging the capabilities of Microsoft Azure. This solution allows businesses to transition manual workflows into digital formats, facilitating seamless interactions among team members across various departments. By utilizing digital services directly, companies establish a robust framework for coordinated processes. Additionally, it harmonizes cross-departmental workflows by integrating organized data from current applications and accessible web services. The implementation of flat, service-oriented team structures paves the way for a streamlined organization that supports agile management practices. Furthermore, Evocom Productivity ensures investment security through its foundation in Microsoft technology. This platform empowers employees to concentrate on the design and configuration of everyday business processes without needing to tackle complex technical issues. As services and processes become more widely adopted, process-oriented operations transform into the norm, fostering a new level of transparency that equips department and team leaders to guide and support their teams effectively. Ultimately, Evocom Productivity not only simplifies process management but also enhances collaboration and leadership within organizations.
API Access
Has API
API Access
Has API
Integrations
ABBYY Mobile Capture
Microsoft 365
Microsoft Azure
Microsoft Teams
Integrations
ABBYY Mobile Capture
Microsoft 365
Microsoft Azure
Microsoft Teams
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EdgeVerve
Founded
2014
Country
India
Website
www.edgeverve.com/assistedge/
Vendor Details
Company Name
Evocom Informationssysteme
Founded
1992
Country
Germany
Website
evocom.de/plattform
Product Features
Robotic Process Automation (RPA)
Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation
Product Features
Task Management
Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View
