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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

AssetLab serves as a cloud-driven platform focused on the maintenance and lifecycle management of assets, including buildings, equipment, and public infrastructure. Maintenance teams benefit from the ability to prioritize work requests, assign and monitor work orders, plan preventive maintenance, conduct inspections, and oversee parts, vendors, contracts, compliance, and costs. The platform maintains comprehensive asset records that detail condition, risk, history, and lifecycle expenses, while its planning tools aid in forecasting replacements, setting budgets, and managing projects. Features such as requester access, QR-code scanning, maps, floorplans, and detailed reports facilitate seamless connectivity between field operations and overall portfolio planning. Technicians are supported through dedicated apps available on both iOS and Android, while a web-based application ensures broader access to the platform. Additionally, enterprise functionality is enhanced by GIS capabilities, infrastructure utilities, a REST API, webhooks, and integrations with AI tools like Claude, ChatGPT, and Microsoft Copilot via Model Context Protocol, thus providing a comprehensive solution for asset management. This holistic approach ensures that all aspects of asset lifecycle management are efficiently addressed.

Description

DaemonLayer operates above your PSA, streamlining the repetitive tasks associated with Microsoft 365 requests that often take up valuable engineer time. It manages processes such as password resets, group modifications, mailbox permissions, user updates, license assignments, and out-of-office settings completely autonomously, without requiring any intervention from technicians. Support emails that come in are automatically categorized, triaged using AI technology, and sent to your service desk with all the necessary context already compiled. Even before the triage process is finished, DaemonLayer gathers information about the M365 user, reviews past tickets for any related issues, assesses the situation's confidence level, and recommends the most appropriate technician, completing this in less than four seconds. It also features seamless two-way integration with both ConnectWise and Autotask, ensuring that PSA embedded panels display triage summaries, duplicate notifications, and workflow approvals directly within your ticketing system. Furthermore, a trust-based change authorization mechanism is in place to manage sensitive tasks, equipped with customizable human-in-the-loop approval checkpoints to enhance security and accountability. With these capabilities, DaemonLayer significantly boosts efficiency and reduces the workload on IT teams.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

ArcGIS Yes 
Autotask PSA No 
ChatGPT Yes 
Claude Yes 
ConnectWise PSA No 
Hudu No 
Microsoft 365 No 
Microsoft 365 Copilot Yes 
Microsoft Teams No 
Model Context Protocol (MCP) Yes 
Slack No 

Integrations

ArcGIS No 
Autotask PSA Yes 
ChatGPT No 
Claude No 
ConnectWise PSA Yes 
Hudu Yes 
Microsoft 365 Yes 
Microsoft 365 Copilot No 
Microsoft Teams Yes 
Model Context Protocol (MCP) No 
Slack Yes 

Pricing Details

$45 CAD/user/month
AssetLab CMMS: CAD $45 per user/month, billed annually, with no seat minimum and unlimited assets. AssetLab 360: CAD $65 per user/month, billed annually, with a four-seat minimum and limits of 10 sites and 5,000 assets. Enterprise pricing is by quote. A free trial is offered; its duration is not stated on the pricing page. REST API access is included with Enterprise or available as an add-on on other plans.
Free Trial Yes 
Free Version No 

Pricing Details

£220/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AssetLab CMMS Software Inc.

Founded

2025

Country

Canada

Website

assetlab.ca

Vendor Details

Company Name

Silent Signal Ltd

Founded

2025

Country

United Kingdom

Website

daemonlayer.com

Product Features

CMMS

Asset Tracking Yes 
Calibration Management No 
Inventory Control Yes 
Key & Lock Management No 
Mobile Access Yes 
Preventive Maintenance Yes 
Purchasing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Product Features

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