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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Asset Management for Jira streamlines IT asset tracking by embedding powerful asset management directly into Jira, eliminating the need to juggle spreadsheets and disconnected tools. IT teams can maintain a unified database of devices, link them to support tickets, and quickly identify patterns that help prevent major issues. The platform’s advanced reporting and analytics make it easy to surface the data that matters most, while automated notifications keep asset lifecycles on schedule. Built-in QR code capabilities simplify updates, allowing technicians to scan and edit records from their mobile devices in seconds. Integration with Intune, Jamf Pro, Kandji, Okta, and Entra ID ensures that both inventory and user directories remain synchronized in real time. Lightweight yet highly customizable, Asset Management for Jira can be deployed quickly without an extensive learning curve. Customer testimonials highlight its cost-effectiveness, speed, and seamless integration with existing workflows. With over 500 companies relying on it, AMFJ delivers efficiency and accuracy for IT asset operations at any scale.

Description

Smart Assignments and Rotations for Jira is an add-on from the Atlassian Marketplace that streamlines the ticket assignment process in Jira and Jira Service Management by leveraging customizable rules tailored to specific team needs. This tool empowers organizations to set up assignment guidelines based on a variety of criteria, including time zones, team availability, shifts, skill sets, functional areas, and user-defined conditions, thereby facilitating the automatic routing of tickets to the most suitable team member without any need for manual handling. Designed specifically for high-demand service and support settings, it alleviates the burden of constant ticket management and oversight, thus minimizing operational challenges by ensuring a smooth and consistent distribution of tasks. Additionally, it enhances workload balancing by assigning jobs according to logical criteria instead of subjective judgments, fostering a fair environment and mitigating problems like ticket cherry-picking or disproportionate workloads among teams. Ultimately, this tool not only increases efficiency but also contributes to a more equitable and organized work atmosphere.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Jira
Amazon Web Services (AWS)
Atlassian Clover
Iru
Jamf Pro
Jira Service Management
Microsoft 365
Microsoft Entra ID
Microsoft Intune
Okta
Securden Unified PAM
monday work management

Integrations

Jira
Amazon Web Services (AWS)
Atlassian Clover
Iru
Jamf Pro
Jira Service Management
Microsoft 365
Microsoft Entra ID
Microsoft Intune
Okta
Securden Unified PAM
monday work management

Pricing Details

$10.00/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Asset Management for Jira

Founded

2025

Country

United States

Website

assetmanagementforjira.com

Vendor Details

Company Name

Trundl

Founded

2014

Country

United States

Website

trundl.com/products/smart-assignments-and-rotations-for-jira/

Product Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Product Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

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