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Average Ratings 558 Ratings

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support

Description

Artera is a patient communication and engagement platform that pairs voice AI agents with a secure agentic platform to strengthen how healthcare providers communicate and care for patients. Our voice AI agents handle routine patient interactions that consume staff time, appointment scheduling, intake, referral management, payments, and care gap outreach, so staff can focus on the conversations that need a human touch. Dedicated AI Service Squads, teams of Artera's AI builders, work directly with provider teams to design custom AI solutions built around each practice's specific workflows and EHR environment. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. Artera Harmony, the core agentic platform, connects fragmented communication into coordinated patient engagement across every channel, with deep EHR integrations that automate the right message at the right time. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue. AI-powered Smart Inbox consolidates all patient conversations in one unified place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention. Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients

Description

Our cloud-based, user friendly patient communication and engagement platform is an all-in-one solution for your dental practice's everyday needs. Our HIPAA-compliant dashboard offers best-in-class digital forms and consents, two-way patient communication, intraoffice communication, automated appointment reminders/confirmations/reviews/recalls, a customized app-based loyalty program, and much more! Modento seamlessly integrates with your Practice Management System to increase efficiency and save staff time scanning documents and calling. Modento has helped offices all over the country increase their case acceptance, retain more patients, improve their profitability, and acquire more patients. To schedule your demo, visit our website today to learn how Modento can help you.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdvancedMD Yes 
Dentrix No 
EagleSoft No 
EpicCare EMR Yes 
Greenway Health Yes 
MEDITECH Expanse Yes 
ModMed Yes 
NextGen Healthcare EHR Yes 
Open Dental Software No 
Oracle Health Ambulatory EHR Yes 
Oracle Health EHR Yes 
Swell No 
Veradigm EHR Yes 
athenaOne Yes 
eClinicalWorks Yes 

Integrations

AdvancedMD No 
Dentrix Yes 
EagleSoft Yes 
EpicCare EMR No 
Greenway Health No 
MEDITECH Expanse No 
ModMed No 
NextGen Healthcare EHR No 
Open Dental Software Yes 
Oracle Health Ambulatory EHR No 
Oracle Health EHR No 
Swell Yes 
Veradigm EHR No 
athenaOne No 
eClinicalWorks No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Artera

Founded

2015

Country

United States

Website

artera.io

Vendor Details

Company Name

Modento Inc.

Founded

2017

Country

United States

Website

www.modento.io

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management No 
Call Reminders Yes 
Email Reminders Yes 
Online Booking Yes 
Payment Reminders Yes 
Recurring Appointments No 
Rescheduling Yes 
SMS Messaging Yes 
Two-Way Messaging Yes 

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location No 
No-Show Tracking No 
On Call Scheduling No 
Patient Records No 
Patient Scheduling No 
Physician Management No 
Recurring Appointments No 
Self Service Portal No 
Staff Scheduling No 

Patient Engagement

Appointment Scheduling Yes 
Care Planning Yes 
Collaboration Yes 
Messaging Yes 
Mobile Access Yes 
Patient Education Yes 
Patient Portal Yes 
Personal Health Record No 
Progress Tracking No 
Self Management Yes 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management Yes 
Call Reminders No 
Email Reminders Yes 
Online Booking Yes 
Payment Reminders Yes 
Recurring Appointments No 
Rescheduling Yes 
SMS Messaging Yes 
Two-Way Messaging Yes 

Dental

Appointment Management Yes 
Appointment Reminders Yes 
Claims Management No 
Clinical Charting No 
Imaging No 
Inventory Management No 
Patient Account Management Yes 
Patient Billing Yes 
Patient Records Management Yes 
Treatment Planning Yes 

Patient Engagement

Appointment Scheduling Yes 
Care Planning Yes 
Collaboration Yes 
Messaging Yes 
Mobile Access Yes 
Patient Education No 
Patient Portal Yes 
Personal Health Record Yes 
Progress Tracking No 
Self Management Yes 

Alternatives

Alternatives

DoctorConnect Reviews

DoctorConnect

Adtel International