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Description

Eliminate manual tasks and connect seamlessly the office, field teams, and customers using a flexible field management software that can manage versatile field operations.

Description

Opendock serves as a digital dock scheduling platform tailored for warehouses and facilities, offering comprehensive insights into their scheduling across daily, weekly, and monthly timelines, detailing which carriers are arriving, their expected times, and the types of loads they bring. This innovative solution allows warehouses to publish their schedules online, enabling carriers to conveniently self-book appointments. Additionally, users can monitor the entry and exit times for each truck and appointment, with this information being automatically recorded and included in a carrier scorecard. Beyond merely setting appointments, Opendock provides valuable analytics, calculating percentages for on-time arrivals, late arrivals, cancellations, no-shows, and rescheduling, as well as average lead times for cancellations. By streamlining these processes, Opendock enhances operational efficiency and accountability within the logistics sector.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign Yes 
Camelot DEX No 
CompanyCam Yes 
Current RMS Yes 
Egnyte Yes 
Follow Up Boss Yes 
Google Calendar Yes 
Google Drive Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Keap Yes 
Microsoft Dynamics 365 Yes 
Motive Yes 
Pipedrive Yes 
Quickbase Yes 
Samsara Yes 
Slack Yes 
Workday Workforce Management Yes 
Xero Yes 
Zapier Yes 

Integrations

ActiveCampaign No 
Camelot DEX Yes 
CompanyCam No 
Current RMS No 
Egnyte No 
Follow Up Boss No 
Google Calendar No 
Google Drive No 
HubSpot Customer Platform No 
Intercom No 
Keap No 
Microsoft Dynamics 365 No 
Motive No 
Pipedrive No 
Quickbase No 
Samsara No 
Slack No 
Workday Workforce Management No 
Xero No 
Zapier No 

Pricing Details

$75/month
Free Trial Yes 
Free Version No 

Pricing Details

$6000 per year per facility
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Arrivy

Founded

2017

Country

United States

Website

arrivy.com

Vendor Details

Company Name

Loadsmart

Founded

2014

Country

United States

Website

opendock.com

Product Features

Dock Scheduling

Alerts/Notifications Yes 
Automated Scheduling Yes 
Calendar Management No 
Document Management No 
Load Status Tracking No 
Multi-Location Yes 
Online Booking Yes 
Recurring Appointments Yes 
Rules-Based Scheduling Yes 
Self Service Portal No 

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Product Features

Dock Scheduling

Alerts/Notifications Yes 
Automated Scheduling Yes 
Calendar Management Yes 
Document Management Yes 
Load Status Tracking Yes 
Multi-Location Yes 
Online Booking Yes 
Recurring Appointments Yes 
Rules-Based Scheduling Yes 
Self Service Portal Yes 

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