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features
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support

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Description

Armour365, a cutting-edge voice biometrics solution from Gnani.ai, serves as a robust security platform aimed at thwarting fraud, improving customer satisfaction (CSAT), and lowering operational expenses. It boasts a sophisticated fraud detection system that can identify various threats, including anti-spoofing measures, synthetic voices, and replay attacks. The technology accommodates both active and passive biometric methods, requiring merely under one second of spoken input for effective authentication. Additionally, it provides dynamic passphrase options, supports multiple languages and text formats, and integrates effortlessly across various communication channels. Noteworthy advantages of this platform include a reduction in average handling time by more than 60 seconds, an 80% enhancement in fraud detection capabilities, and a boost in CSAT scores exceeding 30%. Moreover, its versatility ensures that organizations can adapt it to their specific needs without compromising security.

Description

Voicekey is an innovative voice biometrics solution that employs patented stateless Neural Network (NN) technology to address challenges in identity verification and authentication in non-face-to-face scenarios. At its core, Voicekey functions as a computational NN/AI engine, which can be utilized either on-device or via a server as part of a comprehensive identity security application. The processes for enrolment and verification within Voicekey can be accessed using a software development kit (SDK) tailored to various platforms such as Java, iOS, Android, Windows mobile, and Windows, or through a RESTful API. Essentially, Voicekey acts as a customizable software 'lock' that can only be unlocked by the voice of an authorized user, emphasizing the security provided by its advanced NN/AI technology. This unique approach not only enhances security but also offers convenience for users in managing their identity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Ameyo by Exotel
Avaya Cloud Office
Exotel
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Kaleyra
Knowlarity
Microsoft Dynamics 365
Oracle CRM On Demand
Twilio
Zendesk
Zoho CRM

Integrations

Amazon Connect
Ameyo by Exotel
Avaya Cloud Office
Exotel
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Kaleyra
Knowlarity
Microsoft Dynamics 365
Oracle CRM On Demand
Twilio
Zendesk
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

gnani.ai

Country

India

Website

www.gnani.ai/products/voice-biometrics/

Vendor Details

Company Name

Voicekey

Founded

2010

Country

United Kingdom

Website

www.voicekey.co.uk/product-overview/

Product Features

Alternatives

Alternatives

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