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Description
Armour365, a cutting-edge voice biometrics solution from Gnani.ai, serves as a robust security platform aimed at thwarting fraud, improving customer satisfaction (CSAT), and lowering operational expenses. It boasts a sophisticated fraud detection system that can identify various threats, including anti-spoofing measures, synthetic voices, and replay attacks. The technology accommodates both active and passive biometric methods, requiring merely under one second of spoken input for effective authentication. Additionally, it provides dynamic passphrase options, supports multiple languages and text formats, and integrates effortlessly across various communication channels. Noteworthy advantages of this platform include a reduction in average handling time by more than 60 seconds, an 80% enhancement in fraud detection capabilities, and a boost in CSAT scores exceeding 30%. Moreover, its versatility ensures that organizations can adapt it to their specific needs without compromising security.
Description
Available as a virtual machine image, this solution can be implemented across various environments including hardware servers, data centers, or cloud platforms. The integration of APIs streamlines essential enrollment and verification functions, allowing your application to focus on comprehensive process management. VoiSentry is designed with a cluster-based architecture, ensuring effective scalability, durability, and preparedness for future demands, with flexible options for on-premise or data center hosting. Our advanced voice biometric engine merges top-tier security with user-friendliness, delivering an enhanced experience for both businesses and their clients. As identity theft incidents increase, multi-factor authentication (MFA) has gained traction as a means to safeguard customer information and financial assets. The inclusion of voice biometrics introduces an additional layer of authentication that is resistant to spoofing attempts. Furthermore, voice biometrics can be utilized to generate voice signatures, which serve as legally binding methods for endorsing documents, including life insurance policies. In this rapidly evolving digital landscape, adopting such technologies is essential for maintaining security and trust.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
Ameyo by Exotel
Avaya Cloud Office
Exotel
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Kaleyra
Knowlarity
Integrations
Amazon Connect
Ameyo by Exotel
Avaya Cloud Office
Exotel
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Kaleyra
Knowlarity
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
gnani.ai
Country
India
Website
www.gnani.ai/products/voice-biometrics/
Vendor Details
Company Name
Aculab
Founded
1978
Country
United Kingdom
Website
www.aculab.com/biometric-technologies/